Bug 451062

Created attachment 147258 [details]
export of the plot to PNG

(In reply to David Harding from comment #0)
> Created attachment 147250 [details]
> This is a plot of magnetic data
Please check the attached PNG-file. It looks correct for me and I'm getting the same result with 2.8.2 and with the current nightly builds for 2.9 on Windows for different formats like PNG, PDF and SVG. To make sure we're don't have an issue with the viewer application here, can you please add your export file to this ticket?

Created attachment 147259 [details]
Fe-qsal-I-OTf-new.png

Dear Alexander,
Here is the file.
David

On Thu, 3 Mar 2022 at 18:03, Alexander Semke <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=451062
>
> --- Comment #2 from Alexander Semke <alexander.semke@web.de> ---
> (In reply to David Harding from comment #0)
> > Created attachment 147250 [details]
> > This is a plot of magnetic data
> Please check the attached PNG-file. It looks correct for me and I'm
> getting the
> same result with 2.8.2 and with the current nightly builds for 2.9 on
> Windows
> for different formats like PNG, PDF and SVG. To make sure we're don't have
> an
> issue with the viewer application here, can you please add your export
> file to
> this ticket?
>
> --
> You are receiving this mail because:
> You reported the bug.

(In reply to David Harding from comment #3)
> Dear Alexander,
> Here is the file.
Thanks, David. This is really strange... We cannot reproduce it on windows. Do you mind trying out our the last available development version (https://labplot.kde.org/download/)? We're very close to the next release already and are going to announce the beta phase for 2.9 soon. So, it's safe to use.

Created attachment 147271 [details]
Fe-qsal-I-OTf-test.png

Dear Alexander,

As I live in Thailand my computer has lots of extra fonts relating to the
Thai language functionality on the PC. It suddenly occurred to me that the
problem might be the font and hence I selected Arial 9, as I know this font
is fully functional on my PC. The result is attached and shows the super
and subscripts correctly. Hence, the bug must relate to the MS Shell font
that is the default in LabPlot.

I will post this on Twitter too just in case anyone else has the same
problem.
All the best,
David

On Fri, 4 Mar 2022 at 04:28, Alexander Semke <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=451062
>
> --- Comment #4 from Alexander Semke <alexander.semke@web.de> ---
> (In reply to David Harding from comment #3)
> > Dear Alexander,
> > Here is the file.
> Thanks, David. This is really strange... We cannot reproduce it on
> windows. Do
> you mind trying out our the last available development version
> (https://labplot.kde.org/download/)? We're very close to the next release
> already and are going to announce the beta phase for 2.9 soon. So, it's
> safe to
> use.
>
> --
> You are receiving this mail because:
> You reported the bug.

(In reply to David Harding from comment #5)
> Created attachment 147271 [details]
> Fe-qsal-I-OTf-test.png
> 
> Dear Alexander,
> 
> As I live in Thailand my computer has lots of extra fonts relating to the
> Thai language functionality on the PC. It suddenly occurred to me that the
> problem might be the font and hence I selected Arial 9, as I know this font
> is fully functional on my PC. The result is attached and shows the super
> and subscripts correctly. Hence, the bug must relate to the MS Shell font
> that is the default in LabPlot.
We changed the default font for text labels on all systems to Arial now to avoid this kind of problems in future.


> I will post this on Twitter too just in case anyone else has the same
> problem.
Thank you David for your support!

Best Regards,
Alexander