Bug 449598

Summary: Rendering crashes on the simplest video
Product: [Applications] kdenlive Reporter: Mark Golding <makgolding>
Component: Rendering & ExportAssignee: Jean-Baptiste Mardelle <jb>
Status: RESOLVED NOT A BUG    
Severity: normal CC: lemmyg
Priority: NOR    
Version First Reported In: 21.12.1   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Screen capture
crash.mp4
crashimage_audio.jpg
cutdowntrees.mp4
attachment-12608-0.html

Description Mark Golding 2022-02-04 13:03:31 UTC
Created attachment 146256 [details]
Screen capture

Sorry, all the debugging instructions is a foreign language to me
Since installing the latest build 21.12.1  MLT 7.3.0  I have experienced crashes every time I render anything.
Prior to that KDenlive rendered everything I threw at it. 
Running Windows 10  i3 INtel
So, I tried a simple video comprising 2 small vid files and some text.. which crashed at the end of rendering showing this:

[mp4 @ 00000000029e6540] Timestamps are unset in a packet for stream 1. This is deprecated and will stop working in the future. Fix your code to set the timestamps properly [mp4 @ 00000000029e6540] Encoder did not produce proper pts, making some up. [mp4 @ 00000000029e6540] Application provided invalid, non monotonically increasing dts to muxer in stream 1: 6838272 >= 6838272 Current Frame: 3561, percentage: 99
Comment 1 galder 2022-02-05 11:50:03 UTC
Hello,
Could you please attach a small video clip to allow developer reproduce the issue?

Regards
Comment 2 Mark Golding 2022-02-05 14:34:10 UTC
Created attachment 146315 [details]
crash.mp4

Thank you
Here it is



On Sat, 5 Feb 2022 at 11:50, galdera <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=449598
>
> galdera <lemmyg@gmail.com> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |lemmyg@gmail.com
>
> --- Comment #1 from galdera <lemmyg@gmail.com> ---
> Hello,
> Could you please attach a small video clip to allow developer reproduce the
> issue?
>
> Regards
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 galder 2022-02-05 16:02:10 UTC
thats helping repo video.
Also I was referring if you could provide a simplified kdenlive project that reproduces the issue.
specify the compression settings etc

Regards
Comment 4 Mark Golding 2022-02-05 16:24:21 UTC
Created attachment 146320 [details]
crashimage_audio.jpg

Just tried a 10 second 720p video
Using
1  jpg image
1 Audio file.

Got the same result

On Sat, 5 Feb 2022 at 16:02, galdera <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=449598
>
> --- Comment #3 from galdera <lemmyg@gmail.com> ---
> thats helping repo video.
> Also I was referring if you could provide a simplified kdenlive project
> that
> reproduces the issue.
> specify the compression settings etc
>
> Regards
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 5 Mark Golding 2022-02-05 16:35:09 UTC
Created attachment 146321 [details]
cutdowntrees.mp4

Oh!
Just noticed that the 5 sec test video has been rendered to my workspace!


On Sat, 5 Feb 2022 at 16:23, Mark Golding <makgolding@gmail.com> wrote:

> Just tried a 10 second 720p video
> Using
> 1  jpg image
> 1 Audio file.
>
> Got the same result
>
> On Sat, 5 Feb 2022 at 16:02, galdera <bugzilla_noreply@kde.org> wrote:
>
>> https://bugs.kde.org/show_bug.cgi?id=449598
>>
>> --- Comment #3 from galdera <lemmyg@gmail.com> ---
>> thats helping repo video.
>> Also I was referring if you could provide a simplified kdenlive project
>> that
>> reproduces the issue.
>> specify the compression settings etc
>>
>> Regards
>>
>> --
>> You are receiving this mail because:
>> You reported the bug.
>
>
Comment 6 galder 2022-02-05 16:45:32 UTC
It looks like a problem with the encoder in your system.
try to update the MP4 encoder and kdenlive itself.
Also you can play with "more options" section

let see if the developers knows what the error mean
[mp4 @ 00000000029e6540] Timestamps are unset in a packet for stream 1. This is deprecated and will stop working in the future. Fix your code to set the timestamps properly [mp4 @ 00000000029e6540] Encoder did not produce proper pts, making some up. [mp4 @ 00000000029e6540] Application provided invalid, non monotonically increasing dts to muxer in stream 1: 6838272 >= 6838272 Current Frame: 3561, percentage: 99
Comment 7 galder 2022-02-05 17:16:57 UTC
Needs info
Comment 8 Bug Janitor Service 2022-02-20 04:36:54 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 9 Mark Golding 2022-02-20 13:08:32 UTC
I have run out of time trying to figure out how to get a video to you. Thank you for you help. I've moved over to Cyberlink for now.. which is stable.
Comment 10 Mark Golding 2022-02-20 13:12:06 UTC
Created attachment 146977 [details]
attachment-12608-0.html

Thank you for the update. I'm sorry, been quite busy and had to move
forward briskly

Now using Cyberlink.. more stable..

Appreciate your efforts... the bug report can be closed..

On Sun, 20 Feb 2022 at 04:36, Bug Janitor Service <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=449598
>
> --- Comment #8 from Bug Janitor Service <bug-janitor@kde.org> ---
> Dear Bug Submitter,
>
> This bug has been in NEEDSINFO status with no change for at least
> 15 days. Please provide the requested information as soon as
> possible and set the bug status as REPORTED. Due to regular bug
> tracker maintenance, if the bug is still in NEEDSINFO status with
> no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
> due to lack of needed information.
>
> For more information about our bug triaging procedures please read the
> wiki located here:
> https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging
>
> If you have already provided the requested information, please
> mark the bug as REPORTED so that the KDE team knows that the bug is
> ready to be confirmed.
>
> Thank you for helping us make KDE software even better for everyone!
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 11 galder 2022-02-20 14:15:07 UTC
Great thanks.
Very sorry that I can't reproduce the issue.

Regards