Bug 448235

Summary:	Krita 5 for MacOSmojave is not launching due to a missing executable, i checked the files for Krita and only saw EmptySteamDepot with nothing inside of it meaning there was nothing actually downloaded. It had an instant download because no files existed.
Product:	[Applications] krita	Reporter:	George <georgeporge2006>
Component:	* Unknown	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	ghevan
Priority:	NOR
Version:	5.0.2
Target Milestone:	---
Platform:	Other
OS:	macOS
Latest Commit:	10/01/22 (british date)	Version Fixed In:
Sentry Crash Report:
Attachments:	1 is the EmptySteamDepot file and the other is what steam says when i try to launch

Description George 2022-01-10 21:40:10 UTC

Created attachment 145312 [details]
1 is the EmptySteamDepot file and the other is what steam says when i try to launch

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Pay for krita (MacOS
2. download it
3. see that you can't get into it because it states:
OBSERVED RESULT
An error occurred while updating Krita(Missing executable):
/users/okeefe/Library/Application Support/Steam/steamapps/common/Krita/krita.app/contents/MacOS/Krita
see the steam support site for more information

EXPECTED RESULT
for the files to have actually downloaded, and for me to access the app


SOFTWARE/OS VERSIONS
Windows: 
macOS: yes
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 vanyossi 2022-01-11 01:03:02 UTC

HI! I tested this just now and was able to reproduce the error you are getting. Could you check if in your library -> krita -> properties -> betas you have "None" selected??. I seems "rollback" branch is currently broken. Setting betas to "none" will download krita 5.0.0

Comment 2 Bug Janitor Service 2022-01-26 04:37:34 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2022-02-10 04:37:21 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!