| Summary: | startup crash under Mac OS X 10.13.6 (High Sierra) | ||
|---|---|---|---|
| Product: | [Applications] kdenlive | Reporter: | Garth Fletcher <garth> |
| Component: | Setup & Installation | Assignee: | Vincent PINON <vpinon> |
| Status: | RESOLVED DUPLICATE | ||
| Severity: | crash | CC: | erjiang, fritzibaby, mox601, mu_dashka |
| Priority: | NOR | Flags: | fritzibaby:
timeline_corruption+
|
| Version: | unspecified | ||
| Target Milestone: | --- | ||
| Platform: | macOS (DMG) | ||
| OS: | macOS | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: |
screenshot of kdenlive startup
additional information screenshot |
||
Please try with answering "no", after the spash screen and the message overlay: "Kdenlive crashed on last startup. Do you want to reset the configuration files ?" On 12/19/21 8:53 AM, emohr wrote: > https://bugs.kde.org/show_bug.cgi?id=446980 > > emohr <fritzibaby@gmx.net> changed: > > What |Removed |Added > ---------------------------------------------------------------------------- > CC| |fritzibaby@gmx.net > Flags| |timeline_corruption+ > > --- Comment #1 from emohr <fritzibaby@gmx.net> --- > Please try with answering "no", after the spash screen and the message overlay: > "Kdenlive crashed on last startup. Do you want to reset the configuration files > ?" Same result after answering "no". Crash report appended And if you try to start the nightly build: https://binary-factory.kde.org/job/Kdenlive_Nightly_macos/ Do you have the possibility to try on another Mac? If so please check if Kdenlive starts. On 12/19/21 1:30 PM, emohr wrote: > https://bugs.kde.org/show_bug.cgi?id=446980 > > --- Comment #3 from emohr<fritzibaby@gmx.net> --- > And if you try to start the nightly build: > https://binary-factory.kde.org/job/Kdenlive_Nightly_macos/ > > Do you have the possibility to try on another Mac? If so please check if > Kdenlive starts. Tested on MacBook Pro 8,2 (15" Early 2011) Mac OS X 10.13.6 (High Sierra), 8 GB RAM Did install (had never been installed before) using "kdenlive-master-961-macos-64-clang.dmg" downloaded 2021_12_14 from https://build-artifacts.kde.org/binary-factory/Kdenlive_Nightly_macos/lastSuccessfulBuild/kdenlive-master-961-macos-64-clang.dmg First start immediately crashes. Second start shows dialog, clicking "no" crashes. Crash report appended. Many thanks for helping to figure this out! Cordially, Can you make a test? Download Shotcut https://shotcut.org/download/ and try to run it. It has the same MLT framework and should run with OpenGL 2.0. Your Intel graphic card 3000/4000 support OpenGL 2.1. If it crash as well try to update the graphic card driver. Shotcut installs and runs without problem. On 12/20/21 2:42 PM, emohr wrote: > https://bugs.kde.org/show_bug.cgi?id=446980 > > --- Comment #5 from emohr<fritzibaby@gmx.net> --- > Can you make a test? Download Shotcuthttps://shotcut.org/download/ and try to > run it. It has the same MLT framework and should run with OpenGL 2.0. Your > Intel graphic card 3000/4000 support OpenGL 2.1. If it crash as well try to > update the graphic card driver. Thank you for testing. I reported the issue to the developer team. Created attachment 145329 [details]
additional information screenshot
Thank you for the log. It's helpful. It seems a similar issue as on M1 (dbus-daemon). I have a similar result on macOS Catalina 10.15.7 ▶ /Applications/kdenlive.app/Contents/MacOS/kdenlive dbus[11486]: Dynamic session lookup supported but failed: launchd did not provide a socket path, verify that org.freedesktop.dbus-session.plist is loaded! === /// CANNOT ACCESS SPEECH DICTIONARIES FOLDER Starting render server profilePath from appDir/../share: "/Applications/kdenlive.app/Contents/share/mlt/profiles" profilePath from appDir/../Resources: "/Applications/kdenlive.app/Contents/Resources/mlt/profiles" meltPath from profilePath/.../bin: "/Applications/kdenlive.app/Contents/Resources/mlt/profiles" meltPath from profilePath/.../MacOS: "/Applications/kdenlive.app/Contents/Resources/mlt/profiles" Invalid metadata for "avcolour_space" Failed to parse "avcolour_space" Invalid metadata for "avcolor_space" Failed to parse "avcolor_space" Invalid metadata for "avdeinterlace" Failed to parse "avdeinterlace" Invalid metadata for "swscale" Failed to parse "swscale" Invalid metadata for "swresample" Failed to parse "swresample" Invalid metadata for "deinterlace" Failed to parse "deinterlace" [1] 11486 illegal hardware instruction /Applications/kdenlive.app/Contents/MacOS/kdenlive Thank you for the report. It looks similar about db-bus. It looks like Kdenlive runs on MacOS 11 and 12 on Intel only. We collect all inputs here: https://invent.kde.org/multimedia/kdenlive/-/issues/993 @Garth Fletcher , @Matteo Please test if this workaround solves the problem and you can start Kdenlive: https://bugs.kde.org/show_bug.cgi?id=448146#c2 i can confirm that the workaround mentioned above solves the problem on my old imac mid 2011 running Mac OS X 10.13.6 (High Sierra). Thank You very much Looks like this was the same issue as #448146 which has been fixed. *** This bug has been marked as a duplicate of bug 448146 *** |
Created attachment 144543 [details] screenshot of kdenlive startup SUMMARY Mac OS X 10.13.6 (High Sierra) running on Mac Mini (Late 2012), 2.3 GHz Intel Core i7, 16 GB 1600 MHz DDR3. Downloaded latest nightly DMG on 2021-12-14, 9 AM Install (copying app from DMG to /Applications) was successful (403,897,837 bytes (423.7 MB on disk)) STEPS TO REPRODUCE 1. double-click on app 2. approve running (1st attempt only) OBSERVED RESULT crashes. Replicated 3 X splash screen displayed, message overlay: "Kdenlive crashed on last startup. Do you want to reset the configuration files ?" Click on YES crashes EXPECTED RESULT to have program run SOFTWARE/OS VERSIONS macOS: 10.13.6 (High Sierra) ADDITIONAL INFORMATION crash report for "unexpected quit": Process: kdenlive [6152] Path: /Applications/kdenlive.app/Contents/MacOS/kdenlive Identifier: ??? Version: ??? (???) Code Type: X86-64 (Native) Parent Process: kdenlive [6150] Responsible: kdenlive [6152] User ID: 501 Date/Time: 2021-12-14 09:11:24.964 -0500 OS Version: Mac OS X 10.13.6 (17G14042) Report Version: 12 Anonymous UUID: A3E4E58B-E254-E610-3596-3429C059A179 Time Awake Since Boot: 1900 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Illegal instruction: 4 Termination Reason: Namespace SIGNAL, Code 0x4 Terminating Process: exc handler [0] Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libgavl.2.dylib 0x00000001218c245c 0x12189c000 + 156764 Thread 1: 0 libsystem_kernel.dylib 0x00007fff7b8e528a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff7baac009 _pthread_wqthread + 1035 2 libsystem_pthread.dylib 0x00007fff7baabbe9 start_wqthread + 13 Thread 2: 0 libsystem_kernel.dylib 0x00007fff7b8e528a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff7baac009 _pthread_wqthread + 1035 2 libsystem_pthread.dylib 0x00007fff7baabbe9 start_wqthread + 13 Thread 3: 0 libsystem_pthread.dylib 0x00007fff7baabbdc start_wqthread + 0 1 ??? 0x000000000f42bf37 0 + 256032567 Thread 4:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x00007fff7b8db1fa mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff7b8da714 mach_msg + 60 2 com.apple.CoreFoundation 0x00007fff5379cdc5 __CFRunLoopServiceMachPort + 341 3 com.apple.CoreFoundation 0x00007fff5379c117 __CFRunLoopRun + 1783 4 com.apple.CoreFoundation 0x00007fff5379b787 CFRunLoopRunSpecific + 487 5 com.apple.AppKit 0x00007fff50e65fc4 _NSEventThread + 184 6 libsystem_pthread.dylib 0x00007fff7baac661 _pthread_body + 340 7 libsystem_pthread.dylib 0x00007fff7baac50d _pthread_start + 377 8 libsystem_pthread.dylib 0x00007fff7baabbf9 thread_start + 13 Thread 5: 0 libsystem_pthread.dylib 0x00007fff7baabbdc start_wqthread + 0 1 ??? 0x0000000700000000 0 + 30064771072 Thread 6:: QDBusConnectionManager 0 libsystem_kernel.dylib 0x00007fff7b8e609a poll + 10 1 org.qt-project.QtCore 0x000000010eb2eebe qt_safe_poll(pollfd*, unsigned int, timespec const*) + 94 2 org.qt-project.QtCore 0x000000010eb3070c QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 812 3 org.qt-project.QtCore 0x000000010eacd717 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 471 4 org.qt-project.QtCore 0x000000010e90d19c QThread::exec() + 140 5 org.qt-project.QtDBus 0x000000010d51cf93 QDBusConnectionManager::run() + 19 6 org.qt-project.QtCore 0x000000010e90e0aa QThreadPrivate::start(void*) + 330 7 libsystem_pthread.dylib 0x00007fff7baac661 _pthread_body + 340 8 libsystem_pthread.dylib 0x00007fff7baac50d _pthread_start + 377 9 libsystem_pthread.dylib 0x00007fff7baabbf9 thread_start + 13 Thread 7:: com.apple.CFSocket.private 0 libsystem_kernel.dylib 0x00007fff7b8e4cf2 __select + 10 1 com.apple.CoreFoundation 0x00007fff537d68ab __CFSocketManager + 635 2 libsystem_pthread.dylib 0x00007fff7baac661 _pthread_body + 340 3 libsystem_pthread.dylib 0x00007fff7baac50d _pthread_start + 377 4 libsystem_pthread.dylib 0x00007fff7baabbf9 thread_start + 13 Thread 8:: Thread (pooled) 0 libsystem_kernel.dylib 0x00007fff7b8e4a16 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff7baad589 _pthread_cond_wait + 732 2 org.qt-project.QtCore 0x000000010e916046 QWaitConditionPrivate::wait_relative(QDeadlineTimer) + 278 3 org.qt-project.QtCore 0x000000010e915d5e QWaitConditionPrivate::wait(QDeadlineTimer) + 94 4 org.qt-project.QtCore 0x000000010e915cb4 QWaitCondition::wait(QMutex*, QDeadlineTimer) + 84 5 org.qt-project.QtCore 0x000000010e9125d6 QThreadPoolThread::run() + 662 6 org.qt-project.QtCore 0x000000010e90e0aa QThreadPrivate::start(void*) + 330 7 libsystem_pthread.dylib 0x00007fff7baac661 _pthread_body + 340 8 libsystem_pthread.dylib 0x00007fff7baac50d _pthread_start + 377 9 libsystem_pthread.dylib 0x00007fff7baabbf9 thread_start + 13 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x000000000000009f rbx: 0x00007f8d2a884e00 rcx: 0x0000000000000000 rdx: 0x0000000121e0c000 rdi: 0x0000000121dd6d94 rsi: 0x0000000000000000 rbp: 0x0000000121de7690 rsp: 0x00007ffee46a5580 r8: 0x0000000003000001 r9: 0x0000000000000003 r10: 0x00007f8d3040e4d0 r11: 0x00007fff7baa1d80 r12: 0x0000000000000000 r13: 0x0000000121e0c000 r14: 0x0000000116f86000 r15: 0x0000000000000000 rip: 0x00000001218c245c rfl: 0x0000000000010246 cr2: 0x0000000121f0b000 Logical CPU: 4 Error Code: 0x00000000 Trap Number: 6 Binary Images: 0x10b559000 - 0x10bc90fff + (??? - ???) <795A6274-0327-39B3-BC97-23D80CF73CA9> /Applications/kdenlive.app/Contents/MacOS/kdenlive 0x10bde3000 - 0x10be72ff3 +libKF5KIOFileWidgets.5.88.0.dylib (0) <AE23410E-3378-386D-B25B-AC1BD641C70B> /Applications/kdenlive.app/Contents/Frameworks/libKF5KIOFileWidgets.5.88.0.dylib ****** deleted many lines to make bug report fit within 64K limit ****** full listing available on request 0x7fff7babb000 - 0x7fff7bac2ff7 libsystem_symptoms.dylib (820.60.3) <A45B4D84-2C69-3F19-83C2-2F1EEA73A7B5> /usr/lib/system/libsystem_symptoms.dylib 0x7fff7bac3000 - 0x7fff7bad7ff7 libsystem_trace.dylib (829.70.2) <4C4E5351-E370-3226-9B30-61E250DE3B2E> /usr/lib/system/libsystem_trace.dylib 0x7fff7bad9000 - 0x7fff7badeff7 libunwind.dylib (35.3) <BAE12DA3-CF33-32AD-86B0-CCD6705ADFAA> /usr/lib/system/libunwind.dylib 0x7fff7badf000 - 0x7fff7bb0cfff libxpc.dylib (1205.70.16) <26D99819-B813-320E-9E8F-9D57AD2DA63B> /usr/lib/system/libxpc.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 220965 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=504.6M resident=0K(0%) swapped_out_or_unallocated=504.6M(100%) Writable regions: Total=239.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=239.6M(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 128K 2 Activity Tracing 256K 2 CG backing stores 1588K 4 CG image 68K 2 CoreGraphics 8K 2 CoreImage 8K 3 CoreUI image file 180K 4 Dispatch continuations 16.0M 2 Kernel Alloc Once 8K 2 MALLOC 143.7M 49 MALLOC guard page 48K 9 MALLOC_LARGE (reserved) 54.2M 2 reserved VM address space (unallocated) Memory Tag 242 12K 2 STACK GUARD 56.0M 10 Stack 12.1M 10 VM_ALLOCATE 148K 11 __DATA 41.9M 416 __FONT_DATA 4K 2 __GLSLBUILTINS 2588K 2 __LINKEDIT 217.7M 260 __TEXT 287.7M 406 __UNICODE 560K 2 mapped file 84.1M 86 shared memory 624K 10 =========== ======= ======= TOTAL 919.4M 1276 TOTAL, minus reserved VM space 865.2M 1276 Model: Macmini6,2, BootROM 422.0.0.0.0, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.8f1 Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220 Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.21.190.20.1a4) Bluetooth: Version 6.0.7f22, 3 services, 27 devices, 1 incoming serial ports Network Service: Ethernet, Ethernet, en0 Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB Serial ATA Device: Mercury Electra 6G SSD, 1 TB USB Device: USB 2.0 Bus USB Device: Hub USB Device: USB2.0 Hub USB Device: USB 2.0 Bus USB Device: Hub USB Device: Hub USB Device: IR Receiver USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 3.0 Bus USB Device: Hub in Apple Pro Keyboard USB Device: Apple Optical USB Mouse USB Device: Apple Pro Keyboard FireWire Device: On-The-Go Pro, OWC, Up to 800 Mb/sec FireWire Device: On-The-Go Pro, OWC, Up to 800 Mb/sec Thunderbolt Bus: Mac mini, Apple Inc., 23.4