| Summary: | Crash happens too much,App crashes nearly every startupOtherwise happens in using | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | neerack <neerack> |
| Component: | Usability | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | crash | CC: | halla, shzam |
| Priority: | NOR | ||
| Version First Reported In: | 5.0.0-beta5 | ||
| Target Milestone: | --- | ||
| Platform: | Android | ||
| OS: | Android 11.x | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
| Attachments: |
attachment-6397-0.html
Screenshot_2021-12-06-13-01-02-620_org.krita.jpg Screenshot_2021-12-06-13-02-27-960_org.krita.jpg attachment-31773-0.html |
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Description
neerack@gmail.com
2021-12-05 14:02:32 UTC
Can you check whether the crash occurs if you disable canvas acceleration in krita's settings? Created attachment 144238 [details] attachment-6397-0.html tried,nothing changed on 1st startup(or data reset),it 100% runs successful,but crash comes after Halla Rempt <bugzilla_noreply@kde.org> 于 2021年12月5日周日 下午10:25写道： > https://bugs.kde.org/show_bug.cgi?id=446519 > > Halla Rempt <halla@valdyas.org> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Resolution|--- |WAITINGFORINFO > Status|REPORTED |NEEDSINFO > Severity|task |crash > > --- Comment #1 from Halla Rempt <halla@valdyas.org> --- > Can you check whether the crash occurs if you disable canvas acceleration > in > krita's settings? > > -- > You are receiving this mail because: > You reported the bug. > 1. Open app,it happens
> 2. Using app,it happens later,100% in multitask switch
> 3. Since beta 1 to beta 5,5 is worst on crashing
Could you tell me is it some specific file which is causing the crash, if yes
can you tell me about the memory statistics (on the status bar) when the file is
opened?
Also, what is the device you’re running this on?
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information. Created attachment 144249 [details] Screenshot_2021-12-06-13-01-02-620_org.krita.jpg 1.no,it is non-specific,i can hardly get through the main ui,nor even to open or create files 2.67mb in a3 300dpi new file?maybe you could see the adds-on 3.xiaomi mi pad 5 pro sh_zam <bugzilla_noreply@kde.org> 于 2021年12月6日周一 上午12:28写道： > https://bugs.kde.org/show_bug.cgi?id=446519 > > --- Comment #3 from sh_zam <shzam@sdf.org> --- > > 1. Open app,it happens > > 2. Using app,it happens later,100% in multitask switch > > 3. Since beta 1 to beta 5,5 is worst on crashing > > Could you tell me is it some specific file which is causing the crash, if > yes > can you tell me about the memory statistics (on the status bar) when the > file > is > opened? > > Also, what is the device you’re running this on? > > -- > You are receiving this mail because: > You reported the bug. Created attachment 144250 [details]
Screenshot_2021-12-06-13-02-27-960_org.krita.jpg
> 1.no,it is non-specific,i can hardly get through the main ui,nor even to
> open or create files
> 2.67mb in a3 300dpi new file?maybe you could see the adds-on
> 3.xiaomi mi pad 5 pro
>
Okay, this seems very strange and I can’t reproduce it!
Sadly, to debug the issue we’ll need logcat output for this. Do you by any chance happen to know how to use logcat?
PS: Just the previous week, to not rely on adb/Google Play for logs, I started working on getting logcat to log inside Krita, but it’s not ready yet :(
Created attachment 144267 [details] attachment-31773-0.html I dont even know what it is,but sure it is some record app right?i will try tomorrow I just changed the language to english for you to unstand and went to developer mode to open tap track and,the crash is gone till now:) But i do record the chinese.ver bug record (Crash-data clear-normal-close and open app-crash) Just Take a look if you have interest And i can repeat this crash on xiaomi 11ultra,so maybe it is some odd of miui? https://youtu.be/hv-zD9rWpnw sh_zam <bugzilla_noreply@kde.org> 于 2021年12月6日周一 下午7:10写道： > https://bugs.kde.org/show_bug.cgi?id=446519 > > --- Comment #7 from sh_zam <shzam@sdf.org> --- > > 1.no,it is non-specific,i can hardly get through the main ui,nor even to > > open or create files > > 2.67mb in a3 300dpi new file?maybe you could see the adds-on > > 3.xiaomi mi pad 5 pro > > > > Okay, this seems very strange and I can’t reproduce it! > > Sadly, to debug the issue we’ll need logcat output for this. Do you by any > chance happen to know how to use logcat? > > PS: Just the previous week, to not rely on adb/Google Play for logs, I > started > working on getting logcat to log inside Krita, but it’s not ready yet :( > > -- > You are receiving this mail because: > You reported the bug. > But i do record the chinese.ver bug record I tried switching application language to Chinese, but still couldn't reproduce the bug :( > And i can repeat this crash on xiaomi 11ultra,so maybe it is some odd of miui? Yes, it is possible that it is something with MIUI. But we'll need logcat to establish that. Setting to needsinfo Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! |