Bug 444045

Summary: Can't create an account for an e.email adress
Product: [Frameworks and Libraries] Akonadi Reporter: dralexandernox
Component: Account WizardAssignee: kdepim bugs <kdepim-bugs>
Status: REPORTED ---    
Severity: normal CC: montel
Priority: NOR    
Version: 5.17.3   
Target Milestone: ---   
Platform: Manjaro   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Messages reported by the account assistant

Description dralexandernox 2021-10-19 13:25:37 UTC 
Created attachment 142624 [details]
Messages reported by the account assistant

SUMMARY
Creation of an account with a "e.email" adress. The instructions to set the account have been taken from the e.foundation website : https://e.foundation/email-configuration/

STEPS TO REPRODUCE
1. Open the wizzard account
2. Set the complete email and password
3. Unthik the encryption for the ougoing email 
4. Select the Generic IMAP Server
5. Set the incoming and outgoing server on mail.ecloud.global

OBSERVED RESULT
Issue during the creation of the account on KMail. The Account Assistant windows indicates several issues depicted in the attachment.

EXPECTED RESULT
Proper creation of the account

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Manjaro KDE
(available in About System)
KDE Plasma Version: 5.22.5
KDE Frameworks Version: 5.87.0
Qt Version: 5.15.2

ADDITIONAL INFORMATION
To be honest I do not know if there is a big issue with the installation process of Kontact but I have not been able to set two email accounts properly while I got 6 configured on Thunderbird without any problem. I really like the Kontact platform but this is really hard to consider using it as I never know if my configuration will stay when I open the application.
Comment 1 Laurent Montel 2021-10-19 20:32:26 UTC 
What is you pim* version ?
Comment 2 dralexandernox 2021-10-20 07:42:51 UTC 
(In reply to Laurent Montel from comment #1)
> What is you pim* version ?

Kontact Version 5.17.3 (21.04.3)
Comment 3 Laurent Montel 2021-10-21 04:53:29 UTC 
How we can create a account here ?
I need to test it.
Comment 4 dralexandernox 2021-10-21 07:25:05 UTC 
(In reply to Laurent Montel from comment #3)
> How we can create a account here ?
> I need to test it.

Here is a link if you want to create an account : 
https://doc.e.foundation/create-an-ecloud-account