Bug 443219

Summary: System Settings crashes when trying to open Cursors KCM
Product: [Applications] systemsettings Reporter: HolgerBerk <HolgerBerk>
Component: kcm_mouseAssignee: Plasma Bugs List <plasma-bugs-null>
Status: RESOLVED DOWNSTREAM    
Severity: normal CC: nate
Priority: NOR    
Version First Reported In: 5.18.7   
Target Milestone: ---   
Platform: openSUSE   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: systemsettings crash

Description HolgerBerk@web.de 2021-10-02 08:06:32 UTC
SUMMARY
Pointer change

STEPS TO REPRODUCE
1. Starting the Pointer/Cursor Program (in German: Systemeinstellungen/Erscheinungsbild/Zeiger) Part of Systemsettings section
2. Install Amiga cursor
3. after Computer restart pointer/cursor program does not start

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: opensuse Leap 15.3
(available in About System)
KDE Plasma Version: 5.18.6
KDE Frameworks Version: 5.76.0
Qt Version: 5.12.7

ADDITIONAL INFORMATION
Comment 1 Nate Graham 2021-10-05 00:06:30 UTC
How are you trying to start it? What happens if you run `systemsettings5` in a terminal program such as Konsole? Is anything printed to the window?
Comment 2 HolgerBerk@web.de 2021-10-05 16:13:17 UTC
(In reply to Nate Graham from comment #1)
> How are you trying to start it? What happens if you run `systemsettings5` in
> a terminal program such as Konsole? Is anything printed to the window?

Hey there thanks for help, I'd tried to start the program using the Start Menu open Systemsettings which is Favourite per defalult.
Running systemsettings5 gives Systemsettings Window and after choosing Cursor and 30 secs freeze, Terminal prints:
No protocol specified
QQmlEngine::setContextForObject(): Object already has a QQmlContext
QQmlEngine::setContextForObject(): Object already has a QQmlContext
QCoreApplication::postEvent: Unexpected null receiver
file:///usr/lib64/qt5/qml/org/kde/newstuff/qml/QuestionAsker.qml:91:5: QML Connections: Cannot assign to non-existent property "onClosing"
Speicherzugriffsfehler (Speicherabzug geschrieben)

so far, hope this can help solving the problem
cheers
Comment 3 Nate Graham 2021-10-06 13:34:50 UTC
OK, it sounds like System Settings crashed. Can you please attach a backtrace of the crash? If the built-in crash reporter system didn't notice it, you may be able to retrieve it using the `coredumpctl` utility; see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl
Comment 4 HolgerBerk@web.de 2021-10-06 17:03:38 UTC
Created attachment 142212 [details]
systemsettings crash
Comment 5 Nate Graham 2021-10-06 18:09:05 UTC
Hmm, that wasn't very helpful unfortunately:

                Stack trace of thread 2941:
                #0  0x00007fe6fca61495 _int_malloc (libc.so.6 + 0x88495)
                #1  0x00007fe6fca630c8 malloc (libc.so.6 + 0x8a0c8)
                #2  0x00007fe70158a242 n/a (ld-linux-x86-64.so.2 + 0xb4242)

It seems like there is some kind of deeper issue with your computer. Are there other crashes and issues, or can do you only see a crash when you visit the cursors page in System Settings?
Comment 6 HolgerBerk@web.de 2021-10-07 15:46:00 UTC
(In reply to Nate Graham from comment #5)
> Hmm, that wasn't very helpful unfortunately:
> 
>                 Stack trace of thread 2941:
>                 #0  0x00007fe6fca61495 _int_malloc (libc.so.6 + 0x88495)
>                 #1  0x00007fe6fca630c8 malloc (libc.so.6 + 0x8a0c8)
>                 #2  0x00007fe70158a242 n/a (ld-linux-x86-64.so.2 + 0xb4242)
> 
> It seems like there is some kind of deeper issue with your computer. Are
> there other crashes and issues, or can do you only see a crash when you
> visit the cursors page in System Settings?

So I see some trouble with Software-Updates: Signature verification for Repository games failed e.g. 
Systemsettings are fine so far exept that cursor thing.
I'd some trouble installing ESET Antivir, need to install unofficial packages for libc6-i386, /lib/ld-linux.so.2 cause I want 15.3 absolutely
oh while seachring for more I see Debug Repository is deaktivated and Debug Repository (Non-OSS) too, cause of too much messages during Automatic Updates
Comment 7 Nate Graham 2021-10-07 16:33:33 UTC
> need to install unofficial packages for libc6-i386, /lib/ld-linux.so
Yup, that would cause this. Your system is probably quite broken in many ways now, unfortunately. :( I would recommend undoing this change and then finding a different method of updating your software, or using a different distro if you find that the update schedule of your distro doesn't suit you.
Comment 8 HolgerBerk@web.de 2021-10-07 16:39:16 UTC
   Okay thanks for your support I try to Set up the system fresh again

   --
   Diese Nachricht wurde von meinem Android Mobiltelefon mit WEB.DE[1]
   Mail gesendet.Am 07.10.21, 18:33 schrieb Nate Graham
   <bugzilla_noreply@kde.org>:

     https://bugs.kde.org/show_bug.cgi?id=443219

     Nate Graham <nate@kde.org> changed:

     What |Removed |Added
     ----------------------------------------------------------------------------
     Resolution|WAITINGFORINFO |DOWNSTREAM
     Status|NEEDSINFO |RESOLVED

     --- Comment #7 from Nate Graham <nate@kde.org> ---
     > need to install unofficial packages for libc6-i386,
     /lib/ld-linux.so
     Yup, that would cause this. Your system is probably quite broken
     in many ways
     now, unfortunately. :( I would recommend undoing this change and
     then finding a
     different method of updating your software, or using a different
     distro if you
     find that the update schedule of your distro doesn't suit you.

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   1. http://WEB.DE