Bug 442396

Summary:	Didnt save
Product:	[Applications] krita	Reporter:	filipa.isabel13
Component:	* Unknown	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	tamtamy.tymona
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Other
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description filipa.isabel13 2021-09-13 21:44:05 UTC

SUMMARY
i clicked save in 3 different situations and when i was going to close the app also clicked to save. still, didnt save any of the work of today, only have a broken file i cant open

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Tiar 2021-09-13 21:52:49 UTC

Which version were you using, and can you please attach Help -> Show Krita log for bug reports and say what was that file called?

Also check this manual page for potential ways to recover your files: https://docs.krita.org/en/KritaFAQ.html#how-to-recover-my-files

Also note that this is not exactly a bug report; it's an issue, but it should be posted on the help forum on https://krita-artists.org/c/support/general-questions/26 . This website here - bugs.kde.org - is a development-focused website, so unless you provide information how exactly did it happen (so a developer can go and fix it), it's a user issue, not a bug report (user issues are still important, this is just a wrong place for them).

Comment 2 Bug Janitor Service 2021-09-28 04:35:59 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2021-10-13 04:35:47 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!