Bug 442107

Summary: Reboot fails to install updates
Product: [KDE Neon] neon Reporter: Steven <steven.c.howell>
Component: generalAssignee: Neon Bugs <neon-bugs-null>
Status: RESOLVED WAITINGFORINFO    
Severity: normal CC: jr, neon-bugs-null, sitter
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Steven 2021-09-07 04:23:41 UTC
SUMMARY

Updates do not install on reboot, and there is no option to "press 'c' to cancel" during startup.

STEPS TO REPRODUCE
1. Boot machine
2. Receive pop-up notification that restart is needed to install updates
3. Restart
4a. Wait for reboot to complete
4b. Press arrow key (forget which one) to show detailed boot log
5. No option to "press 'c' to cancel updates" or anything like that come up for either the graphical boot or the detailed log view of the boot process
6. Return to step 2.

OBSERVED RESULT

Every time I boot the laptop, I get the same notification that I need to install updates.  In addition to the above steps, I have tried running `sudo apt update && sudo apt -y -m dist-upgrade && sudo apt -y autoremove && sudo apt -y autoclean` to try to freshly install the updates with no change in the outcome.

EXPECTED RESULT

Updates would install and stop notifying me.

SOFTWARE/OS VERSIONS
Windows: none
macOS: none
Kernel Version: 5.11.0.27-generic (64-bit)
(available in About System)
KDE Plasma Version: 5.22.5
KDE Frameworks Version: 5.85.0
Qt Version: 5.15.3
Processor: 4 x Intel Core i5-6200U CPU @ 2.30 GHz
Memory: 7.5 GiB of RAM
Graphics Processor: Mesa Intel HD Graphics 520

ADDITIONAL INFORMATION

I found bug 439909 (https://bugs.kde.org/show_bug.cgi?id=438809) describing a similar behavior but the listed solution do not work for me.  I do not get an option to press "c", I tried repeatedly pressing "c" anyway with no change.  I tried rebooting the machine over a dozen times with no change (Well over the three reboots described by Paul Worrall).
Comment 1 Steven 2021-09-07 04:27:23 UTC
In my "Additional Information, I referenced the wrong bug number, though the link was correct.  I meant to indicated that I found bug 438809 (I mistakenly typed the 8's as 9's).
Comment 2 Carlos De Maine 2025-09-20 09:35:56 UTC
Thank you for your bug report! 
However this bug report was created/provided previous to 01/01/2023 and also has not received any updates since  before 01/01/2025. 
Unfortunately KDE neon no longer provides updates for anything older than noble 24.04 based edition's.
Please upgrade to KDE neon noble and if you can reproduce the issue after upgrading to an active version, feel free to re-open this bug report.
Thanks for understanding!