| Summary: | Error occurs while saving | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | Aren Villanueva <arenvillanueva+kde> |
| Component: | File formats | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED WAITINGFORINFO | ||
| Severity: | major | CC: | halla |
| Priority: | NOR | ||
| Version First Reported In: | 4.4.7 | ||
| Target Milestone: | --- | ||
| Platform: | Appimage | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
| Attachments: | System information | ||
Um... It's really hard to tell what might be the problem. Could it be lack of disk space or the wrong permissions in the save location? I see that the autosave also fails in the same location. Does it work if you save the file to your home folder or another location? Definitely not a space issue as there is more than 900gb remaining on the mount point. I can also duplicate the file without any problem using either the terminal or gnome file manager. Also attempted to copy the file over to my Windows computer and try and re-save it there and it fails with the same error. Exporting out to ORA then re-opening it then saving it back out as a KRA file seems to work around the issue. I have uploaded the file to my google drive here: https://drive.google.com/file/d/1vb6wuuJb24nIp5nLSRlvi_WePXRa5m0A/view?usp=sharing Download it, open it in Krita then immediately try to save the file. Ah, that's bug 440812 . I fixed that regression last week, and we'll be releasing Krita 4.4.8 with a fix for that on Wednesday ($DEITY volente). *** This bug has been marked as a duplicate of bug 440812 *** Ok good to know. I'll take down my file from google drive for now. Thanks for your help! |
Created attachment 140967 [details] System information SUMMARY When attempting to save my file I get a error when trying to save. STEPS TO REPRODUCE 1. Make a A3, 600 DPI file 2. Make a reasonably complex file with several layers 3. Attempt to save OBSERVED RESULT Could not save /path/to/file.kra Reason: Error occurred while writing to the file. EXPECTED RESULT It should save. SOFTWARE/OS VERSIONS Linux/KDE Plasma: Ubuntu 20.04.2 LTS (available in About System) KDE Plasma Version: N/A KDE Frameworks Version: N/A Qt Version: Version (compiled): 5.12.11 Version (loaded): 5.12.11 ADDITIONAL INFORMATION System information attached Krita Usage Log: ================================================================================ SESSION: 22 Aug 2021 21:57:08 -0700. Executing krita Krita Version: 4.4.3, Qt version compiled: 5.12.8, loaded: 5.12.8. Process ID: 68371 -- -- -- -- -- -- -- -- 22 Aug 2021 21:57:08 -0700: Style: fusion. Available styles: Windows, Fusion 22 Aug 2021 21:57:32 -0700: CLOSING SESSION ================================================================================ SESSION: 22 Aug 2021 22:06:11 -0700. Executing /home/aren/Applications/krita-4.4.7-x86_64_f3e3235d638ab8cc9168017563f53190.appimage Krita Version: 4.4.7, Qt version compiled: 5.12.11, loaded: 5.12.11. Process ID: 72421 -- -- -- -- -- -- -- -- 22 Aug 2021 22:06:11 -0700: Style: fusion. Available styles: Windows, Fusion 22 Aug 2021 22:07:29 -0700: Importing application/x-krita to application/x-krita. Location: /home/aren/Documents/Creative/Drawings/Studies/Character/20210822-2.kra. Real location: /home/aren/Documents/Creative/Drawings/Studies/Character/20210822-2.kra. Batchmode: 0 22 Aug 2021 22:07:33 -0700: Loaded image from application/x-krita. Size: 9920 * 7016 pixels, 8.33333 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 20 22 Aug 2021 22:18:07 -0700: Saving Document /home/aren/Documents/Creative/Drawings/Studies/Character/20210822-2.kra as /home/aren/Documents/Creative/Drawings/Studies/Character/20210822-2.kra (mime: application/x-krita). 9920 * 7016 pixels, 20 layers. 101 frames, 24 framerate. Export configuration: No configuration 22 Aug 2021 22:18:07 -0700: Create a simple backup for /home/aren/Documents/Creative/Drawings/Studies/Character/20210822-2.kra in the same location as the file. 22 Aug 2021 22:18:07 -0700: Converting from application/x-krita to application/x-krita. Location: /home/aren/Documents/Creative/Drawings/Studies/Character/20210822-2.kra. Real location: /home/aren/Documents/Creative/Drawings/Studies/Character/20210822-2.kra. Batchmode: 0. Configuration: none 22 Aug 2021 22:18:12 -0700: Completed saving /home/aren/Documents/Creative/Drawings/Studies/Character/20210822-2.kra (mime: application/x-krita). Result: Unknown error.. Size: 24837652. MD5 Hash: FILE_BIGGER_10MB 22 Aug 2021 22:22:35 -0700: Autosaving: /home/aren/Documents/Creative/Drawings/Studies/Character/20210822-2.kra-autosave.kra 22 Aug 2021 22:22:35 -0700: Converting from application/x-krita to application/x-krita. Location: /home/aren/Documents/Creative/Drawings/Studies/Character/20210822-2.kra-autosave.kra. Real location: /home/aren/Documents/Creative/Drawings/Studies/Character/20210822-2.kra-autosave.kra. Batchmode: 0. Configuration: none 22 Aug 2021 22:22:37 -0700: Completed saving /home/aren/Documents/Creative/Drawings/Studies/Character/20210822-2.kra-autosave.kra (mime: application/x-krita). Result: Error occurred while writing to the file.. Size: 0. MD5 Hash: