Bug 439912

Summary: Gwenview Permission Problem
Product: [Applications] gwenview Reporter: Douglas Roberts <doug.roberts09>
Component: importerAssignee: Gwenview Bugs <gwenview-bugs-null>
Status: RESOLVED DOWNSTREAM    
Severity: normal CC: idontfeelcomfygivingyoumyemail
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Manjaro   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: attachment-3733417-0.html

Description Douglas Roberts 2021-07-15 21:30:28 UTC 
Upon insertion of my SD card a clickable Gwenview message pops up which should allow me to import photos.  

But at the same time: there is an error message saying I do not have permission to mount the SD card. 

I need to get my photos of off my card!!!!!!!!!!!!!!!! 

 I was able to do that consistently right up until the KDE 5.22.3 update.  

After that any further attempt to import photos from the SD card gives me no response whatsoever. 

HELP!!!!

STEPS TO REPRODUCE
1. Insert SD card
2. Look for pop up saying I can import photos via Gwenview
3. Read message saying: I do not have permission to mount the SD card. 

OBSERVED RESULT

Permissions error message

EXPECTED RESULT

Gwenview allowing me to import photos as I was able to do before updating to 5.22.3

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Manjaro Linux
(available in About System)
KDE Plasma Version: 5.22.3
KDE Frameworks Version: 5.84 
Qt Version: 5.15.2

ADDITIONAL INFORMATION
Comment 1 A Linux User 2025-08-19 16:23:40 UTC 
Is this still an issue for you?
Comment 2 Douglas Roberts 2025-08-19 22:29:36 UTC 
Created attachment 184272 [details]
attachment-3733417-0.html

I solved it with udevil utility.

On Tue, Aug 19, 2025 at 12:23 PM A Linux User <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=439912
>
> A Linux User <idontfeelcomfygivingyoumyemail@proton.me> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|
> |idontfeelcomfygivingyoumyem
>                    |                            |ail@proton.me
>          Resolution|---                         |WAITINGFORINFO
>              Status|REPORTED                    |NEEDSINFO
>
> --- Comment #1 from A Linux User <idontfeelcomfygivingyoumyemail@proton.me>
> ---
> Is this still an issue for you?
>
> --
> You are receiving this mail because:
> You reported the bug.