Bug 438753

Summary: Settings crash after trying to delete an example shortcut
Product: [Applications] systemsettings Reporter: Leonardo Gerling <leonardodag123456>
Component: kcm_khotkeysAssignee: Michael Jansen <kde>
Status: RESOLVED WORKSFORME    
Severity: crash CC: leonardodag123456, nate, plasma-bugs-null
Priority: NOR    
Version First Reported In: 5.21.3   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Leonardo Gerling 2021-06-16 17:07:20 UTC
SUMMARY


STEPS TO REPRODUCE
1. I go in settings > shortcuts > Custom Shortcuts > Examples
2. I try to delete the shortcut "Start Console (or Konsole)"
3. It immediately crashes

OBSERVED RESULT
The shortcut is still there and the application crashed

EXPECTED RESULT
The shortcut should be gone and the application should not crash

SOFTWARE/OS VERSIONS
Linux: 5.12.10-artix1-1 (64-bit) 
KDE Plasma Version: 5.21.3
KDE Frameworks Version: 5.83.0
Qt Version: 5.15.2

ADDITIONAL INFORMATION
Graphics Platform: X11
Processor: 8 x Intel Core i5-1035G4 CPU @ 1.10GHz
Memory: 7.4 GiB of RAM
Graphics Processor: Mesa Intel Iris Plus Graphics

"Probably unuseful" backtrace: https://pastebin.com/5YSz1aiG
Comment 1 Nate Graham 2021-06-16 18:07:07 UTC
#5  0x00007f4fc9305177 in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
#6  0x00007f4fc930664a in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
#7  0x00007f4fc93053ce in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
#8  0x00007f4fc92e7e06 in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
#9  0x00007f4fc92e7f23 in  () at /usr/lib/qt/plugins/kcm_hotkeys.so

Please install debug symbols for the khotkeys package and attach a new backtrace. :) See also https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
Comment 2 Leonardo Gerling 2021-06-17 16:29:31 UTC
(In reply to Nate Graham from comment #1)
> #5  0x00007f4fc9305177 in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
> #6  0x00007f4fc930664a in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
> #7  0x00007f4fc93053ce in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
> #8  0x00007f4fc92e7e06 in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
> #9  0x00007f4fc92e7f23 in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
> 
> Please install debug symbols for the khotkeys package and attach a new
> backtrace. :) See also
> https://community.kde.org/Guidelines_and_HOWTOs/Debugging/
> How_to_create_useful_crash_reports

I already tried to do that (I am on artix, so my distro doesn't have debug packages with symbols)(In reply to Nate Graham from comment #1)
> #5  0x00007f4fc9305177 in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
> #6  0x00007f4fc930664a in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
> #7  0x00007f4fc93053ce in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
> #8  0x00007f4fc92e7e06 in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
> #9  0x00007f4fc92e7f23 in  () at /usr/lib/qt/plugins/kcm_hotkeys.so
> 
> Please install debug symbols for the khotkeys package and attach a new
> backtrace. :) See also
> https://community.kde.org/Guidelines_and_HOWTOs/Debugging/
> How_to_create_useful_crash_reports

Sorry for the late reply, but I am on an arch-based system (artix) and I really tried everything to install the symbols, but nothing works.
Comment 3 Nate Graham 2021-06-17 17:18:28 UTC
Arch-specific instructions can be found at https://wiki.archlinux.org/title/Debugging/Getting_traces.

If none of that makes sense to you, an Arch-based distro may not be the best fit for you. :)
Comment 4 Bug Janitor Service 2021-07-02 04:33:48 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Bug Janitor Service 2021-07-17 04:33:45 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!