Bug 438022

Summary:	Ekos crashes attempting to connect to Celestron CGEM mount
Product:	[Applications] kstars	Reporter:	John Persichilli <starzdust2011>
Component:	general	Assignee:	Jasem Mutlaq <mutlaqja>
Status:	RESOLVED WORKSFORME
Severity:	normal
Priority:	NOR
Version First Reported In:	3.3.6
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description John Persichilli 2021-06-03 06:08:25 UTC

SUMMARY
Ekos tries to start INDI service and returns this error message.
2021-06-03T06:01:26: [ERROR] Failed to connect to port (/dev/ttyUSB0). Error: Port failure Error: Operation not permitted. Check if device is connected to this port.

STEPS TO REPRODUCE
1. Restart all the computer, KStars and the service
2. Scanned and re-scanned the ports
3. It locates one port: 2021-06-03T06:05:17: [INFO] Scan complete. Found 1 port(s). 

OBSERVED RESULT
The same every time no connection

EXPECTED RESULT

A connection to my CGEM mount

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 
Astronomy Linux 21.04
ADDITIONAL INFORMATION

Comment 1 Jasem Mutlaq 2021-06-12 11:51:44 UTC

You're using KStars 3.3.6? That's quite old. Please use the Ubuntu PPA and use the latest packages: https://indilib.org/get-indi/download-ubuntu.html

Comment 2 Jasem Mutlaq 2021-06-12 11:52:42 UTC

Please report after you update all the packages from the PPA.

Comment 3 Bug Janitor Service 2021-06-27 04:33:50 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Bug Janitor Service 2021-07-12 04:33:45 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!