Bug 437054

Summary:	Primary display goes dark if second is upside down
Product:	[Plasma] KScreen	Reporter:	William Ethridge <gamerminstrel>
Component:	common	Assignee:	kscreen-bugs-null <kscreen-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	nate
Priority:	NOR
Version First Reported In:	5.21.4
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description William Ethridge 2021-05-13 17:58:21 UTC

SUMMARY
I have an unusual dual monitor setup, using one standard HP 1080p monitor (monitor 1, primary), and one Wacom Cintiq Companion Hybrid in left-handed orientation (monitor 2, secondary). Basically my cintiq monitor is upside down and I have to rotate it 180 degrees in settings to be usable. 

When I do this, my HP monitor goes black and will not display anything but the mouse cursor. I have discovered a workaround by telling the HP monitor to display upside down, then to switch it back to right-side up orientation. I do not understand how or why this worked. 

STEPS TO REPRODUCE
1. have 2 monitors
2. set monitor 2 Orientation to Upside Down

OBSERVED RESULT
Screen 2 will display properly, but Screen 1 will go black, displaying only the cursor. Now on every reboot I must flip monitor 1's orientation Upside Down, then back again to display properly.

EXPECTED RESULT
Both monitors should display without issue.

SOFTWARE/OS VERSIONS

Operating System: KDE neon 5.21
KDE Plasma Version: 5.21.5
KDE Frameworks Version: 5.82.0
Qt Version: 5.15.2
Kernel Version: 5.4.0-73-generic
OS Type: 64-bit
Graphics Platform: X11
Processors: 4 × Intel® Core™ i5-6400 CPU @ 2.70GHz
Memory: 11.6 GiB of RAM
Graphics Processor: Mesa Intel® HD Graphics 530

ADDITIONAL INFORMATION
None yet, but if more info is needed I would be happy to provide.

Comment 1 Nate Graham 2022-11-08 22:04:36 UTC

Thank you for the bug report. Unfortunately we were not able to get to it yet. Can we ask you to please check if this is still an issue with Plasma 5.25 or 5.26?

If it is, please change the status to CONFIRMED when replying. If not, or if you can't because you no longer use this setup, you can change the status to RESOLVED WORKSFORME. Thanks a lot!

Comment 2 Bug Janitor Service 2022-11-23 05:15:58 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2022-12-08 05:15:28 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!