Bug 435621

Summary:	RPM package installation not possible with Discover. Internal Error
Product:	[Applications] Discover	Reporter:	aa <arnaud.bergeret>
Component:	discover	Assignee:	Dan Leinir Turthra Jensen <leinir>
Status:	RESOLVED UPSTREAM
Severity:	normal	CC:	aleixpol, nate
Priority:	NOR
Version First Reported In:	5.18.5
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description aa 2021-04-11 16:20:41 UTC

SUMMARY


STEPS TO REPRODUCE
1. Download  MegaSYNC or ANYDESK ( Problem with these two programs)
2.I click on the .rpm packages, Discover opens. 
3. I click on ''install'' at the top right 
4. Discover asks me for my password. 
5. The installation how, you can see the progress bar at the bottom left. Then around 50%, it ends, with the error ''internal error''. 

OBSERVED RESULT
Error interne, impossible to install software via .RPM packages download.
Discover can't install rpm packages that are downloaded.

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Linux/KDE Plasma: OpenSUSE Leap 15.2 Linux (x86_64) release 5.3.18-lp152.69-default
(available in About System)

KDE Plasma Version: 5.18.6
KDE Frameworks Version: 5.71.0
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Nate Graham 2021-04-13 15:19:01 UTC

What happens if you run `pkcon install-local [path to downloaded file]` in a terminal window?

Comment 2 Bug Janitor Service 2021-04-28 04:33:45 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 aa 2021-04-30 11:04:50 UTC

(In reply to Nate Graham from comment #1)
> What happens if you run `pkcon install-local [path to downloaded file]` in a
> terminal window?

Hello,

rnaud@localhost:~> pkcon install-local /home/arnaud/Téléchargements/anydesk_6.1.0-1_x86_64.rpm
Installation des fichiers     [=========================]         
Test des changements          [=========================]         
Terminé                      [                         ] (0%)  
Les paquets suivants doivent être installés :
 anydesk-6.1.0-1.x86_64 The world's fastest remote desktop application
Continuer avec ces changements ? [N/y] y

                             [=========================]         
Installation des fichiers     [=========================]         
Attente de l'authentification [=========================]         
Démarrage                    [=========================]         
Résolution des dépendances  [=========================]         
Installation des paquets      [=========================]         
Téléchargement des paquets  [=========================]         
Terminé                      [=========================]         
Erreur fatale: L'installation a été abandonnée comme demandé.
arnaud@localhost:~>

Comment 4 Nate Graham 2021-04-30 17:00:02 UTC

> Erreur fatale: L'installation a été abandonnée comme demandé.
This is an upstream PackageKit bug.

I would ask you to file a bug report at https://github.com/hughsie/PackageKit/issues/, but I have a vague nagging memory that this is an old bug that was fixed some time ago, and the problem is that you're using old software.