Bug 434274

Summary: Whenever I use my wacom ink stylus on the canvas part of my touch screen to draw, the image will either rotate or zoom.
Product: [Applications] krita Reporter: loveyheart007
Component: Tablets (tablet issues are only very rarely bugs in Krita!)Assignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED NOT A BUG    
Severity: normal CC: DanceBeesDance25, halla
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description loveyheart007 2021-03-11 10:16:53 UTC
SUMMARY
Whenever I use my wacom ink stylus on the canvas part of my touch screen to draw, the image will either rotate or zoom.

STEPS TO REPRODUCE
1. Use program for short time
2. Attempt to draw on canvas using wacom ink stylus and a touchscreen laptop
3. 

OBSERVED RESULT
The canvas will either tilt or rotate

EXPECTED RESULT
This should not happen

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Krita

 Version: 4.4.2
 Languages: en_US, en
 Hidpi: false

Qt

  Version (compiled): 5.12.9
  Version (loaded): 5.12.9

OS Information

  Build ABI: x86_64-little_endian-llp64
  Build CPU: x86_64
  CPU: x86_64
  Kernel Type: winnt
  Kernel Version: 10.0.19042
  Pretty Productname: Windows 10 (10.0)
  Product Type: windows
  Product Version: 10

OpenGL Info
 
  Vendor:  "Intel" 
  Renderer:  "Intel(R) Iris(R) Xe Graphics" 
  Version:  "4.6.0 - Build 27.20.100.8935" 
  Shading language:  "4.60 - Build 27.20.100.8935" 
  Requested format:  QSurfaceFormat(version 2.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize -1, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize -1, samples -1, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile) 
  Current format:    QSurfaceFormat(version 4.6, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
     Version: 4.6
     Supports deprecated functions true 
     is OpenGL ES: false 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsAngleD3D11: true 
  isQtPreferAngle: true 

Hardware Information

  GPU Acceleration: none
  Memory: 7831 Mb
  Number of Cores: 8
  Swap Location: C:/Users/lovey/AppData/Local/Temp

Current Settings

  Current Swap Location: C:/Users/lovey/AppData/Local/Temp
  Current Swap Location writable: true
  Undo Enabled: true
  Undo Stack Limit: 30
  Use OpenGL: false
  Use OpenGL Texture Buffer: true
  Use AMD Vectorization Workaround: false
  Canvas State: OPENGL_SUCCESS
  Autosave Interval: 900
  Use Backup Files: false
  Number of Backups Kept: 1
  Backup File Suffix: ~
  Backup Location: Same Folder as the File
  Backup Location writable: false
  Use Win8 Pointer Input: true
  Use RightMiddleTabletButton Workaround: false
  Levels of Detail Enabled: false
  Use Zip64: false


Display Information
Number of screens: 1
	Screen: 0
		Name: \\.\DISPLAY1
		Depth: 32
		Scale: 1
		Resolution in pixels: 1920x1080
		Manufacturer: 
		Model: 
		Refresh Rate: 60


---------------------
================================================================================
SESSION: 14 Feb 2021 21:06:56 -0800. Executing C:\Users\lovey\Krita (x64)\bin\krita.exe

Krita Version: 4.4.2, Qt version compiled: 5.12.9, loaded: 5.12.9. Process ID: 16888
-- -- -- -- -- -- -- --
14 Feb 2021 21:06:56 -0800: Style: fusion. Available styles: windowsvista, Windows, Fusion
14 Feb 2021 21:08:53 -0800: Created image "Unnamed", 1600 * 1200 pixels, 100 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 2
14 Feb 2021 21:19:13 -0800: CLOSING SESSION
================================================================================
SESSION: 14 Feb 2021 21:19:16 -0800. Executing C:\Users\lovey\Krita (x64)\bin\krita.exe

Krita Version: 4.4.2, Qt version compiled: 5.12.9, loaded: 5.12.9. Process ID: 15860
Comment 1 Halla Rempt 2021-03-11 10:20:40 UTC
Hi,

I'm sorry, but this isn't a bug in krita's code: it's not something we can fix for you. It's a configuration issue, so it would be best to reset krita's settings (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration) and the wacom tablet driver settings -- and then update the tablet driver since a new version has just been released.
Comment 2 Halla Rempt 2021-04-03 18:05:16 UTC
Please don't reopen bug reports if you're not a developer, and especially if you're not the original reporter.