| Summary: | digikam-7.2* crashes at first start after install while starting main view | ||
|---|---|---|---|
| Product: | [Applications] digikam | Reporter: | Jever <2010jl> |
| Component: | Setup-FirstRun | Assignee: | Digikam Developers <digikam-bugs-null> |
| Status: | RESOLVED FIXED | ||
| Severity: | crash | CC: | caulier.gilles, metzpinguin |
| Priority: | NOR | ||
| Version: | 7.2.0 | ||
| Target Milestone: | --- | ||
| Platform: | Microsoft Windows | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | https://invent.kde.org/graphics/digikam/commit/82bfcdd72d04da67c300109f1ac21c6d8775f94d | Version Fixed In: | 7.2.0 |
| Sentry Crash Report: | |||
| Attachments: |
Pictures of what to see when starts up first time after install
Log of starting up after fresh install of 7.2.0 over 7.1.0 deinstalled before Log after deleting the facesengine folder facesengine folder individual files sha256 checksums New Log of first run after install of 7.2.0 New log of first run after install of 7.2.0 New log of first run after install of 7.2.0 |
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We need the DebugView log from the start, as described here: https://www.digikam.org/contribute/ Don't forget to set the environment variable. I test digiKam-7.2.0 weekly on a Windows7 machine with no problems. Any weird anti-virus software installed? Maik Created attachment 136462 [details]
Log of starting up after fresh install of 7.2.0 over 7.1.0 deinstalled before
Delete the folder "C:/Users/jever.LOKAL/AppData/Roaming/digikam/facesengine". The files will be downloaded again automatically. Maik Created attachment 136463 [details]
Log after deleting the facesengine folder
Thx, after deleting the folder "C:/Users/jever.LOKAL/AppData/Roaming/digikam/facesengine" it downloaded the files while first start up. Then I end digikam as it said and started it a short time later again. It crashed again in the same manner as before. Ok, when downloading the files, the digiKam GUI starts. So it is definitely related to the loading of the model data into OpenCV. Can you create and post the SHA256 checksums of the individual files in the "Roaming\digikam\facesengine" folder? Maik Created attachment 136464 [details]
facesengine folder individual files sha256 checksums
The SHA256 checksums of the individual files in the
"Roaming\digikam\facesengine" folder.
The SHA256 checksums are correct. Compared to digiKam-7.1.0, basically only the storage location has changed. At the moment I am at a loss as the problem has been reported for the first time so far. Maik (In reply to Maik Qualmann from comment #8) > The SHA256 checksums are correct. Compared to digiKam-7.1.0, basically only > the storage location has changed. At the moment I am at a loss as the > problem has been reported for the first time so far. > > Maik Thx so far Maik for your help. What about this lines in the log which are the last when ending digikam? 00000474 490.48913574 [6640] QWaitCondition: Destroyed while threads are still waiting 00000475 492.12698364 [6640] QEventDispatcherWin32::wakeUp: Failed to post a message (Ungültiges Fensterhandle) The lines at the end are caused by the crash. @Gilles If I change the model data here under Windows, digiKam simply crashes without a window. The window with the Visual C++ runtime makes me think. Are we linking against a Visual C++ runtime at all, I don't think so? Maik Hi Maik, No definitively, digiKAm is not linked with MSVC, as all is cross compiled. linking with MSVC runtime is only necessary if a GUI component is used with DrMingw, and it's not the case, as i disable this feature. The DrMingw component dropped is the GUI to show the backtrace when crash appears. The trace is stored in a log file instead. It's indicated to the terminal at digiKam startup. Gilles But after verification here : https://invent.kde.org/graphics/digikam/-/blob/master/project/bundles/3rdparty/ext_drmingw/CMakeLists.txt#L48 I remember to have updated DrMingw as Krita project, which extract and copy these file from the binary tarball : dbghelp.dll symsrv.dll Perhaps these files use MSVC runtime, i'm not sure... Gilles Git commit 925e8f523bce37203dd898e4a8889b97af6c13a8 by Maik Qualmann. Committed on 07/03/2021 at 18:58. Pushed by mqualmann into branch 'master'. catch exceptions from openCV when loading model data M +17 -2 core/libs/facesengine/detection/opencv-dnn/dnnfacedetectorssd.cpp M +19 -4 core/libs/facesengine/detection/opencv-dnn/dnnfacedetectoryolo.cpp M +18 -3 core/libs/facesengine/recognition/opencv-dnn/dnnfaceextractor.cpp https://invent.kde.org/graphics/digikam/commit/925e8f523bce37203dd898e4a8889b97af6c13a8 The DebugView log shows that Windows 7 was correctly recognized and that DrMinGW was not installed. Maik Ok, the OpenCV exceptions are now caught here under Linux and there is no longer a crash. With the next version of Windows, we might see what the problem is. Maik A new digiKam-7.2.0 Windows version with the latest changes is available. Please test it and post the DebugView log from the start. There is no need to download the "-debug" version. https://files.kde.org/digikam/ Maik (In reply to Maik Qualmann from comment #16) > A new digiKam-7.2.0 Windows version with the latest changes is available. > Please test it and post the DebugView log from the start. There is no need > to download the "-debug" version. > > https://files.kde.org/digikam/ > > Maik Moin Maik, I used digiKam-7.2.0-20210307T200519-Win64.exe for testing. It installs ok. while first start there is no download of facesengine and so no creating of the folder "C:/Users/jever.LOKAL/AppData/Roaming/digikam/facesengine". It starts up and runs well as far as I can see. Jever The download must take place in any case if the files are not yet available. Please post the log to see if everything is really ok. Maik Created attachment 136482 [details]
New Log of first run after install of 7.2.0
digiKam-7.2.0-20210307T200519-Win64.exe
(In reply to Maik Qualmann from comment #18) > The download must take place in any case if the files are not yet available. > Please post the log to see if everything is really ok. > > Maik ... I searched for the folder and recogniced that is already there. I looked at the wrong folder (Local user / domain user)! Sorry for the noise. Jever The face recognition will not work, however, an exception occurs in OpenCV. It just doesn't crash anymore. -------------------------------------------------------------------------- [7152] digikam.facedb: "C:/Users/jever.LOKAL/AppData/Roaming/digikam/facesengine/openface_nn4.small2.v1.t7" [7152] digikam.facedb: cv::Exception: OpenCV(4.5.1) /mnt/data/7.x/project/bundles/mxe/temp.build/ext_opencv/ext_opencv-prefix/src/ext_opencv/modules/dnn/src/torch/THDiskFile.cpp:496: error: (-2:Unspecified error) cannot open <C:/Users/jever.LOKAL/AppData/Roaming/digikam/facesengine/openface_nn4.small2.v1.t7> in mode r in function 'THDiskFile_new' -------------------------------------------------------------------------- This is not a file not found error, it cannot be opened. I suspect an anti-virus program is preventing access to the file. Maik Git commit e38bf9ba775a01a29cd499c5baeab4eb85c80972 by Maik Qualmann. Committed on 08/03/2021 at 18:45. Pushed by mqualmann into branch 'master'. try with native separators M +6 -2 core/libs/facesengine/detection/opencv-dnn/dnnfacedetectorssd.cpp M +6 -2 core/libs/facesengine/detection/opencv-dnn/dnnfacedetectoryolo.cpp M +2 -2 core/libs/facesengine/preprocessing/recognition/openfacepreprocessor.cpp M +6 -3 core/libs/facesengine/recognition/opencv-dnn/dnnfaceextractor.cpp https://invent.kde.org/graphics/digikam/commit/e38bf9ba775a01a29cd499c5baeab4eb85c80972 (In reply to Maik Qualmann from comment #21) > The face recognition will not work, however, an exception occurs in OpenCV. > It just doesn't crash anymore. > > -------------------------------------------------------------------------- > [7152] digikam.facedb: > "C:/Users/jever.LOKAL/AppData/Roaming/digikam/facesengine/openface_nn4. > small2.v1.t7" > [7152] digikam.facedb: cv::Exception: OpenCV(4.5.1) > /mnt/data/7.x/project/bundles/mxe/temp.build/ext_opencv/ext_opencv-prefix/ > src/ext_opencv/modules/dnn/src/torch/THDiskFile.cpp:496: error: > (-2:Unspecified error) cannot open > <C:/Users/jever.LOKAL/AppData/Roaming/digikam/facesengine/openface_nn4. > small2.v1.t7> in mode r in function 'THDiskFile_new' > -------------------------------------------------------------------------- > > This is not a file not found error, it cannot be opened. I suspect an > anti-virus program is preventing access to the file. > > Maik Hi Maik, the only installed anti virus program on this machine is windows defender and that was deaktivated and not running. Jever A new Windows version with the changes may be available tomorrow. It would be nice if you would test it and post a log. The problem with this OpenCV model loading function can often be found on the web, but unfortunately no real solution. Maik Created attachment 136549 [details]
New log of first run after install of 7.2.0
digiKam-7.2.0-20210309T200522-Win64.exe
Git commit 7214820504850f60679a813605cccde03449e7a9 by Maik Qualmann. Committed on 10/03/2021 at 07:08. Pushed by mqualmann into branch 'master'. try with local 8 bit char* as path M +1 -1 core/libs/facesengine/recognition/opencv-dnn/dnnfaceextractor.cpp https://invent.kde.org/graphics/digikam/commit/7214820504850f60679a813605cccde03449e7a9 Created attachment 136584 [details]
New log of first run after install of 7.2.0
digiKam-7.2.0-20210310T200554-Win64.exe
Nice, the model could now be loaded without any problems. I would still try again with a UTF8 path as Char *. It is very unlikely that someone has a user name that cannot be resolved with the local 8-bit character table. So the cause is within OpenCV when dealing with file paths. Maik Git commit 4e7f2357b3255bbcb97a1de4556b5db654937989 by Maik Qualmann. Committed on 11/03/2021 at 17:50. Pushed by mqualmann into branch 'master'. try with UTF8 char* as path M +1 -1 core/libs/facesengine/detection/opencv-dnn/dnnfacedetectorssd.cpp M +1 -1 core/libs/facesengine/detection/opencv-dnn/dnnfacedetectoryolo.cpp M +1 -1 core/libs/facesengine/recognition/opencv-dnn/dnnfaceextractor.cpp https://invent.kde.org/graphics/digikam/commit/4e7f2357b3255bbcb97a1de4556b5db654937989 Git commit c558940789e1f4a88577785ad9658e25eed599ac by Maik Qualmann. Committed on 12/03/2021 at 07:06. Pushed by mqualmann into branch 'master'. prepare for final patch and last try with UTF16 path M +10 -1 core/libs/facesengine/detection/opencv-dnn/dnnfacedetectorssd.cpp M +10 -1 core/libs/facesengine/detection/opencv-dnn/dnnfacedetectoryolo.cpp M +10 -1 core/libs/facesengine/recognition/opencv-dnn/dnnfaceextractor.cpp https://invent.kde.org/graphics/digikam/commit/c558940789e1f4a88577785ad9658e25eed599ac Git commit 82bfcdd72d04da67c300109f1ac21c6d8775f94d by Maik Qualmann. Committed on 13/03/2021 at 14:11. Pushed by mqualmann into branch 'master'. use local 8 bit file path for OpenCV under Windows FIXED-IN: 7.2.0 M +2 -1 NEWS M +5 -2 core/libs/facesengine/detection/opencv-dnn/dnnfacedetectorssd.cpp M +5 -2 core/libs/facesengine/detection/opencv-dnn/dnnfacedetectoryolo.cpp M +2 -1 core/libs/facesengine/recognition/opencv-dnn/dnnfaceextractor.cpp https://invent.kde.org/graphics/digikam/commit/82bfcdd72d04da67c300109f1ac21c6d8775f94d Thanks again to Jever for the log files and finding the cause in private mails. Maik |
Created attachment 136457 [details] Pictures of what to see when starts up first time after install SUMMARY Installing any digikam 7.2* version crashes at first start after install in Win7 64bit while starting main view. digikam 7.1 is working ok. I tried it since weeks to get 7.2 runningand failed. STEPS TO REPRODUCE 1. Install digiKam-7.2.0-20210306T200522-Win64-debug.exe 2. Start digikam 3. It crashes, see the picture in attachement OBSERVED RESULT It chrashes at startup EXPECTED RESULT It should start up fine SOFTWARE/OS VERSIONS Windows: 7 64 bit macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION