Bug 433896

Summary:	snap version outdated
Product:	[KDE Neon] neon	Reporter:	C. Sonnleitner <clemens.sonnleitner>
Component:	Snaps	Assignee:	Scarlett Moore <sgmoore>
Status:	RESOLVED FIXED
Severity:	normal	CC:	nate, neon-bugs-null, sgmoore
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description C. Sonnleitner 2021-03-03 08:56:49 UTC

I have issue bug 410723. The problem is, that the stable snap image is still on version 1.10.0 (https://snapcraft.io/okular)

STEPS TO REPRODUCE
1. Install okular using the snap store sudo snap install okular
2. Experience bug 410723

OBSERVED RESULT
Spiky lines when using a tablet for writing.

EXPECTED RESULT
Same behavior as when drawing with mouse.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Ubuntu 20.10
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 5.68.0
Qt Version: Qt 5.14.1 (built against 5.14.1)

ADDITIONAL INFORMATION

  clemens@hoth:~$ snap info okular 
  name:      okular
  summary:   Document Viewer
  publisher: KDE✓
  store-url: https://snapcraft.io/okular
  contact:   https://bugs.kde.org/enter_bug.cgi?product=neon&component=Snaps
  license:   unset
  description: |
    Okular is a universal document viewer developed by KDE. Okular works on multiple platforms,
    including but not limited to Linux, Windows, Mac OS X, \*BSD, etc.
  
    Features:
  
    - Supported Formats: PDF, PS, Tiff, CHM, DjVu, Images, DVI, XPS, ODT, Fiction Book, Comic Book,
    Plucker, EPub, Fax
    - Sidebar with contents, thumbnails, reviews and bookmarks
    - Annotations support
  commands:
    - okular
  snap-id:      SfUqQ280Y4bJ0k64qtBKTTXq5ml46tvQ
  tracking:     latest/stable
  refresh-date: today at 09:37 CET
  channels:
    latest/stable:    20.04.0        2020-04-23  (98)  20MB -
    latest/candidate: 20.12.2        2021-03-02 (104) 192MB -
    latest/beta:      ↑                                     
    latest/edge:      master+05338b0 2020-05-06  (99)  18MB -
  installed:          20.04.0                    (98)  20MB -


all other channels also do not work. latest/edge has the same issues, latest/candidate fails with 

  clemens@hoth:~$ sudo snap refresh okular --channel=latest/candidate
  error: cannot perform the following tasks:
  - Ensure prerequisites for "okular" are available (cannot install prerequisite "kde-frameworks-5-qt-5-15-core20": no snap revision available as specified)

Comment 1 Scarlett Moore 2023-04-06 18:16:37 UTC

Please test latest version 22.12.3 in snap store.

Comment 2 Bug Janitor Service 2023-04-21 03:45:48 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 C. Sonnleitner 2023-04-21 09:01:38 UTC

I moved away from snap. But it looks like the snap version of okular has been updated to multiple newer version.