Bug 433483

Summary: Crash Report Assistant fails to submit bug report
Product: [Applications] drkonqi Reporter: bug2017
Component: generalAssignee: Plasma Bugs List <plasma-bugs>
Status: RESOLVED FIXED    
Severity: normal CC: ddascalescu+kde, sitter
Priority: NOR    
Version: 5.21.0   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: https://invent.kde.org/plasma/drkonqi/commit/4a5270c77ceb9793656a8b44cf2bac18204b817f Version Fixed In: 5.12.3
Sentry Crash Report:

Description bug2017 2021-02-23 12:30:40 UTC 
SUMMARY


STEPS TO REPRODUCE
1. Crash something
2. Fillout the Crash reporting Assistant
3. Submit

OBSERVED RESULT
Error message:
"Error sending the crash report: /[106] Sorry, either the product kdeinit5 does not exist or you aren't authorized to enter a ug into it../"

EXPECTED RESULT
Bug submitted

SOFTWARE/OS VERSIONS

Linux/KDE Plasma: 
KDE Plasma Version: 2.21.0
KDE Frameworks Version: 5.79.0
Qt Version: 5.15.2

ADDITIONAL INFORMATION
Comment 1 Harald Sitter 2021-02-26 18:23:49 UTC 
Curiously this is rocket science. For one kdeinit5 doesn't map to a product, more importantly this made me happen upon the fact that any soft failure in mapping the product to bugzilla has zero UI backing.
Comment 2 Harald Sitter 2021-03-03 21:57:33 UTC 
*** Bug 433882 has been marked as a duplicate of this bug. ***
Comment 3 Harald Sitter 2021-03-04 11:42:18 UTC 
Relatedly this adjustment was made so failing mappings don't result in the reports getting rejected but instead file against the generic product https://invent.kde.org/plasma/drkonqi/-/commit/cad5d0773675a134ffa674cb51f0b0475ef2e8b6
Comment 4 Harald Sitter 2021-03-04 11:43:52 UTC 
Git commit 9e88bfe8734f632e2d6611f750e0a3ac373355be by Harald Sitter.
Committed on 04/03/2021 at 11:43.
Pushed by sitter into branch 'Plasma/5.21'.

map kdeinit5

for the rare occasions that kdeinit5 crashes, rather than a thing loaded
by it
FIXED-IN: 5.12.3

M  +3    -0    src/data/mappings

https://invent.kde.org/plasma/drkonqi/commit/9e88bfe8734f632e2d6611f750e0a3ac373355be
Comment 5 Harald Sitter 2021-03-04 11:44:00 UTC 
Git commit 4a5270c77ceb9793656a8b44cf2bac18204b817f by Harald Sitter.
Committed on 04/03/2021 at 11:43.
Pushed by sitter into branch 'master'.

map kdeinit5

for the rare occasions that kdeinit5 crashes, rather than a thing loaded
by it
FIXED-IN: 5.12.3

M  +3    -0    src/data/mappings

https://invent.kde.org/plasma/drkonqi/commit/4a5270c77ceb9793656a8b44cf2bac18204b817f