Bug 430021

Summary:	problems with shortcuts working on a wacom tablet
Product:	[Applications] krita	Reporter:	konstrukto <konstrukto78>
Component:	Shortcuts and Canvas Input Settings	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	dimula73, konstrukto78, wstephenson
Priority:	NOR	Keywords:	triaged
Version First Reported In:	4.4.1
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	a screenshot of my pen bindings

Description konstrukto 2020-12-04 20:01:15 UTC

Created attachment 133883 [details]
a screenshot of my pen bindings

SUMMARY

Shortcuts don't work properly on my Wacom Intuos BT M (CTL-6100WL).
The problem occurs on Krita 4.4.0 and 4.4.1, and is not present on 4.3.0.
Shortcut buttons on the tablet work as intended, shortcut buttons on the pen have the issue.
Shortcuts on the keyboard work as intended.

I use two displays, but only display Krita on my first screen.
The monitors use different resolutions.

The problem occurs on any drawing of any size.


STEPS TO REPRODUCE
1. Install 4.4.0 or 4.4.1 and hook up the tablet
2. Try the pen buttons
3. Install 4.3.0
4. Try the pen buttons

OBSERVED RESULT

Assigning the 'P' shortcut for the color picker will result in showing the color picker as well as the quick menu normally called with RMB.
Assigning brush size 'SHIFT+LMB' will result in the hand grabber normally called with the spacebar.


EXPECTED RESULT

For the shortcuts assigned to the pen buttons to correspond with the shortcuts on the keyboard.


SOFTWARE/OS VERSIONS
Windows: Windows 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Posted on the krita-artists forum, unresolved, link available here:
https://krita-artists.org/t/problems-with-intuos-bt-m-express-keys/14205/6

Comment 1 Will Stephenson 2021-12-14 14:01:58 UTC

Could not reproduce with 5.0.0beta5, Win10, Intuos 4 S PTK-440, and the same pen button shortcuts configured in Wacom Tablet Properties.

Please could you try to reproduce it with this beta?

Comment 2 konstrukto 2021-12-16 20:05:03 UTC

(In reply to Will Stephenson from comment #1)
> Could not reproduce with 5.0.0beta5, Win10, Intuos 4 S PTK-440, and the same
> pen button shortcuts configured in Wacom Tablet Properties.
> 
> Please could you try to reproduce it with this beta?

Unfortunately the problem persists for me, even after a clean driver install.
The Shortcuts used on the   pen work fine when using keyboard and mouse but don't translate from the pen itself.
Express key shortcuts work as intended, also when setting the same shortcuts.

Krita 5.0.0beta5, Win10, Intuos BT-M CTL 6100WL

Comment 3 Bug Janitor Service 2021-12-17 04:35:26 UTC

Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.

Comment 4 Dmitry Kazakov 2023-11-24 13:28:53 UTC

Hi, konstrukto!

It seems like the problem is not present in Krita 5.3.0-prealpha (nightly builds). It seems to have been fixed in the meantime (by the Wacom driver, I guess).

Comment 5 Bug Janitor Service 2023-12-09 03:46:03 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 6 Bug Janitor Service 2023-12-24 03:46:14 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!