| Summary: | EWS Account Resource Cannot update OAuth2 Token | ||
|---|---|---|---|
| Product: | [Applications] kmail2 | Reporter: | Jesse Osiecki <jesse> |
| Component: | config dialog | Assignee: | kdepim bugs <kdepim-bugs> |
| Status: | REPORTED --- | ||
| Severity: | normal | CC: | mac-wang |
| Priority: | NOR | ||
| Version: | 5.14.2 | ||
| Target Milestone: | --- | ||
| Platform: | openSUSE | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed In: | ||
| Attachments: | email accounts list in Kmail with the error | ||
Created attachment 133613 [details] email accounts list in Kmail with the error SUMMARY Password expiry for a corporate email account with Office365 causes the OAuth token to expire. EWS account resource goes into failed state "Unable to connect to Exchange server". "Modify..." does nothing, with no errors logging. Clicking "Restart" on the account and then quickly clicking "Modify..." allows the user to open the account configuration dialog briefly, however it is forcefully closed when the account's status returns to "Unable to connect to Exchange Server" STEPS TO REPRODUCE 1. Let password expire (and OAuth2 token) 2. Click "Modify..." for the account in question in the Kmail accounts page (fail) 3. Click "Restart" and then "Modify...", the account details page will pop up and then disappear. OBSERVED RESULT Unable to modify the account to update the Oauth2 token EXPECTED RESULT Should be able to update the Oauth2 token SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: 5.18.5 KDE Frameworks Version: 5.71.0 Qt Version: 5.12.7 ADDITIONAL INFORMATION openSUSE Leap 15.2 relevant logs Nov 24 13:04:21 jesse-5400 akonadi_ews_resource[3565]: org.kde.pim.ews: Authentication failed: Interactive authentication request denied Nov 24 13:04:21 jesse-5400 akonadi_ews_resource[3565]: org.kde.pim.ews: Authentication failed: Interactive authentication request denied Nov 24 13:04:21 jesse-5400 akonadiserver[24262]: org.kde.pim.akonadiserver: Subscriber "AgentBaseChangeRecorder - 94503167294432" disconnected Nov 24 13:04:21 jesse-5400 akonadi_control[24259]: org.kde.pim.akonadicontrol: Application '/usr/bin/akonadi_ews_resource' crashed. No restart!