Bug 427996

Summary:	“Could not save. Reason: Cannot open file for writing. Reason: The File could not be copied.”
Product:	[Applications] krita	Reporter:	Luka <luka.savic14>
Component:	Documentation	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	normal	CC:	halla
Priority:	NOR
Version First Reported In:	4.4.0
Target Milestone:	---
Platform:	Compiled Sources
OS:	All
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Luka 2020-10-19 18:59:08 UTC

Hello Krita Community, i come from Discord Krita server i got advice to ask here for help. So i never had problems with Krita, until i got my new PC and re downloaded Krita. The version of Krita im using is 4.4.0 newest one, i used to use a older version on old PC. Anyway, after 2 - 3 hours, i can not save my projects anymore, instead i get a message reading out this:

“Could not save C:/Users/Admin/Desktop/Programs/RVGL/cars/xm250/cartheforce.bmp
Reason: Cannot open file for writing. Reason: The file could not be copied.”


I have been trying to find help on numerous Discord servers, including the Krita Discord one, and nothing helped. The only thing i found out is when i delete the file, (Not the Krita file, the exported file) and then try to save it, it works and it gets saved. Until 2 - 3 hours pass when the glitch suddenly comes back and does not let me save my project again.

Also, saving on other locations (example: Desktop), it works. It has to be in the folder which is written up there because it’s a texture for a model. Giving me suggestions of saving it to a other location instead of the folder where the mode is will not help, because i can not look at the model i am working on. The two must be in the same folder.

This has never happened on old Krita and my old PC. Please help. Im looking forward for advice and support. Thank you i hope you are doing well during these hard times.

Comment 1 Halla Rempt 2020-10-19 19:06:37 UTC

*** Bug 427995 has been marked as a duplicate of this bug. ***

Comment 2 Halla Rempt 2020-10-19 19:16:05 UTC

Hi Luca,

There is no "krita discord server" that has any official status. I have seen you post the same question on krita-artists.org, too. People have tried to help you there, but there seems to be a language barrier. 

In any case, if Krita gives this message something on your system refuses Krita write access to that folder. This is not a bug in Krita: it's an issue with your setup, and we cannot fix that in Krita's code. You need to investigage the properties of the folder where you try to write the file to. 

You need to check https://docs.krita.org/en/KritaFAQ.html#windows-krita-cannot-save and see whether controlled access is enabled.

But as Krita's developers, we cannot do anything for you.