Bug 425956

Summary:	deselect shortcut not working
Product:	[Applications] krita	Reporter:	cyronozaurgamingrepublic
Component:	Shortcuts and Canvas Input Settings	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED FIXED
Severity:	normal	CC:	tamtamy.tymona
Priority:	NOR
Version First Reported In:	4.3.0
Target Milestone:	---
Platform:	Compiled Sources
OS:	All
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description cyronozaurgamingrepublic 2020-08-29 18:29:12 UTC

SUMMARY
ctrl+shift+a for deselecting doesn't work anymore so I have to manually deselect it from the selection tab, I can assure you that my keyboard is working fine

STEPS TO REPRODUCE
1. select something with any selection tool (lasso tool, bezier select, etc)
2. press ctrl+shift+a to deselect it
3. 

OBSERVED RESULT
it doesnt do anything
EXPECTED RESULT
it should deselect, but it doesnt

SOFTWARE/OS VERSIONS
Windows: 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Tiar 2020-08-29 18:32:03 UTC

Please attach Help -> Show system information for bug reports, and tell us what is your keyboard layout and what language is your system.
Also can you please check if the ctrl+Z function works and if shift + drag works to change the size of the brush?

Comment 2 cyronozaurgamingrepublic 2020-08-30 14:59:21 UTC

Krita

 Version: 4.3.0
 Languages: en_US, en
 Hidpi: true

Qt

  Version (compiled): 5.12.8
  Version (loaded): 5.12.8

OS Information

  Build ABI: x86_64-little_endian-llp64
  Build CPU: x86_64
  CPU: x86_64
  Kernel Type: winnt
  Kernel Version: 10.0.18363
  Pretty Productname: Windows 10 (10.0)
  Product Type: windows
  Product Version: 10

OpenGL Info
 
  Vendor:  "Google Inc." 
  Renderer:  "ANGLE (NVIDIA GeForce GTX 1050 Direct3D11 vs_5_0 ps_5_0)" 
  Version:  "OpenGL ES 3.0 (ANGLE 2.1.0.57ea533f79a7)" 
  Shading language:  "OpenGL ES GLSL ES 3.00 (ANGLE 2.1.0.57ea533f79a7)" 
  Requested format:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
  Current format:    QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile) 
     Version: 3.0
     Supports deprecated functions false 
     is OpenGL ES: true 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsAngleD3D11: true 
  isQtPreferAngle: false 

Hardware Information

  GPU Acceleration: angle
  Memory: 8111 Mb
  Number of Cores: 4
  Swap Location: C:/Users/cyron/AppData/Local/Temp

Current Settings

  Current Swap Location: C:/Users/cyron/AppData/Local/Temp
  Current Swap Location writable: true
  Undo Enabled: true
  Undo Stack Limit: 30
  Use OpenGL: true
  Use OpenGL Texture Buffer: true
  Use AMD Vectorization Workaround: false
  Canvas State: OPENGL_SUCCESS
  Autosave Interval: 900
  Use Backup Files: true
  Number of Backups Kept: 1
  Backup File Suffix: ~
  Backup Location: Same Folder as the File
  Backup Location writable: false
  Use Win8 Pointer Input: false
  Use RightMiddleTabletButton Workaround: false
  Levels of Detail Enabled: false
  Use Zip64: false


Display Information
Number of screens: 1
	Screen: 0
		Name: \\.\DISPLAY1
		Depth: 32
		Scale: 1
		Resolution in pixels: 1920x1080
		Manufacturer: 
		Model: 
		Refresh Rate: 75

My shift button to change the brush size works, so does ctrl+z

Comment 3 Bug Janitor Service 2020-08-31 04:33:10 UTC

Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.

Comment 4 cyronozaurgamingrepublic 2020-09-01 12:34:14 UTC

UPDATE:
After testing things, apparently my keyboard got messed up after installing razer synapse, specifically, the Alexa module. This messed with the ctrl+shift+a shortcut. So the solution is remove the alexa module from the razer synapse to uninstall it.

Comment 5 Tiar 2020-09-01 13:01:26 UTC

Thanks for coming back with that information!