Bug 425350

Summary: the application closes when I want to create a drawing
Product: [Applications] krita Reporter: thequeengreywolf
Component: GeneralAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: halla
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Other   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description thequeengreywolf 2020-08-14 16:08:31 UTC
when I turn on the application no problem but when I want to open a drawing already made or create a new one the application closes.

Do you have a solution? I specify that I was able to open the application only once.
Comment 1 Halla Rempt 2020-08-15 12:23:15 UTC
We need more information before we can help you.

* Have you tried to reset Krita's settings (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration)
* Which version of Krita are you using?
* Which operating system, and which version of that operating system are you using?
** If Windows, please attach the krita.log, krita-sysinfo.log and kritacrash.log files from %LOCALAPPDATA% to this report
** If Linux, please attach the krita.log file and krita-sysinfo.log file from ~/.local/share
** If macOS please attach the krita.log file and krita-sysinfo.log file from $HOME/Library/Application\ Support
* Please specify the exact brand, make and version of your computer
Comment 2 Bug Janitor Service 2020-08-30 04:33:07 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2020-09-14 04:33:13 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!