Bug 424293

Summary: printer in printer dialog cannot be deleted
Product: [Frameworks and Libraries] print-manager Reporter: Rüdiger <linux>
Component: generalAssignee: Daniel Nicoletti <dantti12>
Status: RESOLVED UPSTREAM    
Severity: normal CC: nate
Priority: NOR    
Version: unspecified   
Target Milestone: ---   
Platform: Manjaro   
OS: Linux   
Latest Commit: Version Fixed In:
Attachments: "ghost-Printer" can found in print dialog
printer cannot be found in print-manager, print settings
printer cannot be found in neither in localhost

Description Rüdiger 2020-07-16 16:12:08 UTC
Created attachment 130178 [details]
"ghost-Printer" can found in print dialog

SUMMARY
After reinstalling my system while still using my old home folder files I have a problem with one printer.
1. It appears a "brother" printer in the printer dialog of Firefox, Thunderbird, LibreOffice, FreeOffice and so on. See attachment
2. BUT this printer does not appear neither in the print-manager nor in localhost:631. See EXTRA attachments.
Installing the printer in these two applications and deleting it does not make any changes.
3. This "ghost-printer" does not keep my settings e.g. for double sided printing. Also it seems to be in conjunction with that problem that scanning with simple-scan is not possible double-sided by the feeder.

Is there any way to completely extinguish this "ghost-printer"?

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Rüdiger 2020-07-16 16:13:37 UTC
Created attachment 130179 [details]
printer cannot be found in print-manager, print settings
Comment 2 Rüdiger 2020-07-16 16:14:03 UTC
Created attachment 130180 [details]
printer cannot be found in neither in localhost
Comment 3 Nate Graham 2020-07-17 02:54:44 UTC
This is the GTK printer dialog. You should report it to the GTK developers as we don't have any control over it.

You can do so here: https://gitlab.gnome.org/GNOME/gtk/-/issues/