Bug 424250

Summary: not responding when opening krita on huion kamvas 20
Product: [Applications] krita Reporter: will tan <deathstrike_pro>
Component: OpenGL CanvasAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED NOT A BUG    
Severity: normal CC: tamtamy.tymona
Priority: NOR    
Version First Reported In: 4.3.0-beta2   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: how it looks like on my huion tablet when i open it from there

Description will tan 2020-07-15 18:34:13 UTC
Created attachment 130146 [details]
how it looks like on my huion tablet when i open it from there

1. krita when opened on huion tablet not responding

2. krita when opened on pc monitor it opens up nicely

3. krita when opened and dragged from monitor to tablet it works but always need to click brushes very often after a few strokes like its losing connectivity or something

4. krita opens up nicely with tablet as mirror of monitor and work fine as well

5. sai opens up good from tablet and works fine too


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Tiar 2020-07-27 17:16:25 UTC
Can you please check what settings you have in Configure Krita -> Display? Can you please check if switching to another Renderer and restarting Krita works better?

Also please attach Help -> Show system information for bug reports.
Comment 2 will tan 2020-07-27 19:33:16 UTC
(In reply to Tymond from comment #1)
> Can you please check what settings you have in Configure Krita -> Display?
> Can you please check if switching to another Renderer and restarting Krita
> works better?
> 
> Also please attach Help -> Show system information for bug reports.

canvas graphics acceleration - unchecked
current rendere - open gl
preferred renderer  auto (open gl)
scaling mode - high quality filtering
use texture debuffer - checked

IT WORKED!! Used direct3D 11 via angle.. THANKS