Bug 423694

Summary:	Prints the square of the quantity requested: ask for 2,get 4; ask for 3, get 9, ask for 4,get 16 sheets.
Product:	[Applications] okular	Reporter:	Stan Ham <stan7301>
Component:	general	Assignee:	Okular developers <okular-devel>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	m.weghorn
Priority:	NOR
Version First Reported In:	1.3.3
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
See Also:	https://bugs.kde.org/show_bug.cgi?id=404549
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Stan Ham 2020-06-30 11:46:47 UTC

SUMMARY
Prints the square of quantity requested.

STEPS TO REPRODUCE
1. Bring up a document
2. File > Print
3. Ask for more than just one copy

OBSERVED RESULT:
When printing a document, if I ask for quantity of 2, I get 4 sheets.  If ask for 3, get 9 sheets.... etc, etc  If ask for 20, get 400 sheets printed per page!!



EXPECTED RESULT: Want exact quantity of print-outs requested.


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 5.12.9
(available in About System)
KDE Plasma Version: 5.12.9
KDE Frameworks Version: 5.44.0
Qt Version: 5.9.5 (build against 5.9.5)

ADDITIONAL INFORMATION:
The xcb windowing system

Kubuntu 18.04
kernel version:  5.3.0-61-generic
OS Type:  64-bit

Hardware:
  Processors:  12 x Intel Core i7-8700 CPU @ 3.20 GHz
  Memory:   31.2 GiB of RAM

Note: issue isolated to Okular by testing in LibreOffice Writer, which prints exactly the quantity requested.  No other application, whether an email or a web page results in this behavior either.

Comment 1 Laura David Hurka 2020-06-30 20:18:34 UTC

Sounds pretty familar to me, but there the problem was apparently proprietary software from the printer manufacturer.

Comment 2 Michael Weghorn 2020-07-06 05:44:39 UTC

What happens if you print from command line instead of using Okular?

Please try what happens in these two cases:

1) Printing the original document, command (put actual printer name and name of document accordingly):

    lp -d <YOURPRINTERNAME> <YOURDOCUMENT>

2) Printing the PostScript file that was generated by Okular. That one should be in /var/spool/cups/d<NUMBER_OF_PRINT_JOB>-001

Please ask if more details are needed.

Comment 3 Bug Janitor Service 2020-07-21 04:33:11 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Bug Janitor Service 2020-08-05 04:33:12 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!