Bug 423475

Summary:	Krita crases on close the application after an export to png or jpg
Product:	[Applications] krita	Reporter:	Ciprian <ciprianfuge>
Component:	Usability	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	halla, tamtamy.tymona
Priority:	NOR
Version First Reported In:	4.3.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Ciprian 2020-06-25 08:11:21 UTC

SUMMARY
I noticed that after the update to version 4.3.0 Krita crashes on exit after I successfully export an image to png or jpg. Krita will not show any error dialog it closes after it hangs for a short delay but windows reports an error in event viewer.

STEPS TO REPRODUCE
1. Open krita, open any image
2. Export to png or jpg using File->Export menu
3. Close krita

OBSERVED RESULT
Krita closes after it hangs for a short delay but windows reports an application craash and saves a memory dump file in %APPDATA%/CrashDumps folder "krita.exe.12096.dmp"
Unfortunatly I cannot attach this file as is kinda big: 17Mb.

EXPECTED RESULT
Krita should close without an error

SOFTWARE/OS VERSIONS
Windows: Windows 10 Pro x64

ADDITIONAL INFORMATION
In krita.log there is no mentioning of an error.

Comment 1 Ciprian 2020-06-25 12:16:09 UTC

I forgot to mention, If i just open a file play on it and close the application, there is no crash, the crash happens and I can replicate it only after exporting.

Comment 2 Tiar 2020-07-27 21:49:38 UTC

Can you please attach file Help -> Show Krita log for bug reports?

Comment 3 Bug Janitor Service 2020-08-11 04:33:09 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Bug Janitor Service 2020-08-26 04:33:12 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!