Bug 422514

Summary:	Art Disappearing After Saving Thoroughly
Product:	[Applications] krita	Reporter:	wilridgejd
Component:	Documentation	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	critical	CC:	halla, tamtamy.tymona
Priority:	NOR
Version First Reported In:	4.2.8
Target Milestone:	---
Platform:	Microsoft Windows
OS:	All
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description wilridgejd 2020-06-06 03:57:38 UTC

Hi, I'm a full-time illustrator, and for some reason, my most recent drawing is not showing up. I saved it completely and then clicked out of the software to check my files and it's not there. I check the recently saved and it's not there either. It just completely disappeared and I spent days on this drawing and I have it autosaving every 2 minutes. I'm slightly upset because this was my best yet and I put so much work into it. Is there a way we can recover it or is it gone forever?

Comment 1 Halla Rempt 2020-06-06 09:52:29 UTC

I'm sorry, but this is a bug tracker, not a user support forum.

Comment 2 Tiar 2020-06-08 10:33:57 UTC

Check out krita-artists.org, it has the Advice and Support section which is proper for cases like this. And when writing there, please attach the content of Help -> Show Krita log for bug reports (and say what was the name of the file), it will help figuring out the issue.