Bug 422427

Summary:	krita close itself when I want to work on my animation
Product:	[Applications] krita	Reporter:	zero <UnknowUnknow2310>
Component:	Animation	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED DUPLICATE
Severity:	crash	CC:	halla, tamtamy.tymona
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Other
Latest Commit:		Version Fixed In:

Description zero 2020-06-03 15:50:52 UTC

SUMMARY
everything was fine but now  Krita close itself as soon as  I want to rework on this animation

STEPS TO REPRODUCE
1. saved the file in .kra
2. try to reopen the animation


OBSERVED RESULT
Krita closed itself, and my work is now gone

EXPECTED RESULT
To be able to rework on my animation

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

sorry if my english is bad

Comment 1 Tiar 2020-06-03 15:52:49 UTC

Please try this version: https://krita.org/en/item/second-beta-for-krita-4-3-0-released/

You haven't write which version you are using so I guess you were using Krita 4.2.8 or 4.2.7, since those are ones that had crashes regarding animation files.

Comment 2 Halla Rempt 2020-06-03 16:02:25 UTC

Setting to needinfo. Please also attach the output of help->system information for bug reports to this report.

Comment 3 zero 2020-06-03 16:05:13 UTC

(In reply to Tymond from comment #1)
> Please try this version:
> https://krita.org/en/item/second-beta-for-krita-4-3-0-released/
> 
> You haven't write which version you are using so I guess you were using
> Krita 4.2.8 or 4.2.7, since those are ones that had crashes regarding
> animation files.

thank you very much it was the solution !

Comment 4 Bug Janitor Service 2020-06-04 04:33:16 UTC

Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.

Comment 5 Tiar 2020-09-16 12:52:15 UTC


*** This bug has been marked as a duplicate of bug 426075 ***