Bug 422338

Summary:	Right click of the stylus stop working on the canvas with HUION IP-PRO 22(2019)
Product:	[Applications] krita	Reporter:	virgilep <virgile.paultre>
Component:	Tablets (tablet issues are only very rarely bugs in Krita!)	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	normal	CC:	halla, tamtamy.tymona
Priority:	NOR
Version First Reported In:	4.2.9
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description virgilep 2020-06-01 18:35:45 UTC

SUMMARY
Right click of the stylus stop working on the canvas with HUION IP-PRO 22(2019)9)

STEPS TO REPRODUCE
1. use the mouse to click outside the canvas
2. click on the second button of the stylus in the canvas (assign to middle click of the mousse : it's suppose to move the canvas)

OBSERVED RESULT
The stylus doesn't work anymore.

EXPECTED RESULT
The stylus should draw with the pressure.

SOFTWARE/OS VERSIONS
Windows: Windows 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

When I click on other docker of krita in windows mode(layers or overview). The stylus work again on the canvas with the pressure but the side button of the stylus stop working.
Then, the mouse on the canvas draw by itself without clicking on the left mouse's click.
After this I left click on the left mouse and the mouse stop drawing. But when I use the stylus on the canvas, the stylus stop working. But the side button work again.
Then I click with the stylus on a docker of krita in windows mode and the stylus work again on the canvas without the side button.

To resolve the problem I turn off the tablet and when it's on, everything work well. until I use the mouse outside the canvas and I go back to move it with the stylus. The thing I do a lot :')



The log file on DebugViewer, sorry to put here but I can attach only one file 

00000001	0.00000000	[3108] No "breeze" available.	
00000002	0.00007780	[3108] Set style "fusion"	
00000003	2.52848148	[3108]   Could not set current file 0 "brushes/oil_knife.png"	
00000004	2.52856636	[3108] krita.general: Bundle is broken. File "brushes/oil_knife.png" is missing	
00000005	2.52869272	[3108] krita.general: Due to missing files and wrong entries in the manifest,  "C:/Users/Virgile/AppData/Roaming/krita/bundles/RW.bundle"  will be recreated.	
00000006	2.53183937	[3108]   Could not set current file 0 "brushes/oil_knife.png"	
00000007	2.58463335	[3108] Could not remove "C:/Users/Virgile/AppData/Roaming/krita/bundles/RW.bundle" "Le processus ne peut pas accéder au fichier car ce fichier est utilisé par un autre processus."	
00000008	2.58474207	[3108] Could not copy the tmp file to the store "C:/Users/Virgile/AppData/Roaming/krita/bundles/RW.bundle" "C:/Users/Virgile/AppData/Roaming/krita/bundles/RW.bundle.tmp" true "Le fichier destination existe"	
00000009	2.59711242	[3108]   Could not set current file 0 "brushes/3-block-bristle1.png"	
00000010	2.59713006	[3108] krita.general: Bundle is broken. File "brushes/3-block-bristle1.png" is missing	
00000011	2.59866691	[3108] krita.general: Due to missing files and wrong entries in the manifest,  "C:/Users/Virgile/AppData/Roaming/krita/bundles/concept&illustration.bundle"  will be recreated.	
00000012	2.60369205	[3108]   Could not set current file 0 "brushes/3-block-bristle1.png"	
00000013	2.94605231	[3108] Could not remove "C:/Users/Virgile/AppData/Roaming/krita/bundles/concept&illustration.bundle" "Le processus ne peut pas accéder au fichier car ce fichier est utilisé par un autre processus."	
00000014	2.94617128	[3108] Could not copy the tmp file to the store "C:/Users/Virgile/AppData/Roaming/krita/bundles/concept&illustration.bundle" "C:/Users/Virgile/AppData/Roaming/krita/bundles/concept&illustration.bundle.tmp" true "Le fichier destination existe"	
00000015	6.50069857	[3108] QObject::startTimer: Timers cannot have negative intervals	
00000016	8.84653473	[3108] Shortcut for action  "wrap_around_mode" "&Wrap Around Mode" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.	
00000017	8.84695435	[3108] Shortcut for action  "add_blank_frame" "Create Blank Frame" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.	
00000018	8.84704399	[3108] Shortcut for action  "previous_frame" "Previous Frame" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.	
00000019	8.84709644	[3108] Shortcut for action  "next_frame" "Next Frame" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.	
00000020	8.84718990	[3108] Shortcut for action  "previous_keyframe" "Previous Key Frame" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.	
00000021	8.84720325	[3108] Shortcut for action  "next_keyframe" "Next Key Frame" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead.	
00000022	30.18321037	[3108] krita.tabletlog: vvvvvvvvvvvvvvvvvvvvvvv START TABLET EVENT LOG vvvvvvvvvvvvvvvvvvvvvvv	
00000023	102.70330048	[3108] krita.tabletlog: ^^^^^^^^^^^^^^^^^^^^^^^ END TABLET EVENT LOG ^^^^^^^^^^^^^^^^^^^^^^^	
00000024	149.79914856	[3108] krita.tabletlog: vvvvvvvvvvvvvvvvvvvvvvv START TABLET EVENT LOG vvvvvvvvvvvvvvvvvvvvvvv	
00000025	587.74560547	[3108] krita.tabletlog: "[       ] Leave            "	
00000026	587.75805664	[3108] krita.tabletlog: "[       ] FocusOut         "	
00000027	593.63909912	[3108] krita.tabletlog: "[       ] Enter            "	
00000028	593.63909912	[3108] krita.tabletlog: "[       ] FocusIn          "	
00000029	593.64068604	[3108] krita.tabletlog: vvvvvvvvvvvvvvvvvvvvvvv START TABLET EVENT LOG vvvvvvvvvvvvvvvvvvvvvvv	
00000030	593.64715576	[3108] krita.tabletlog: "[       ] Enter            "	
00000031	593.67620850	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 385 gpos: 1002,1608 hires:     1002,    1608 Source:0"	
00000032	593.69213867	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 384 gpos: 1002,1607 hires:     1002,    1607 Source:0"	
00000033	593.70019531	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 383 gpos: 1002,1606 hires:     1002,    1606 Source:0"	
00000034	593.71618652	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 382 gpos: 1002,1605 hires:     1002,    1605 Source:0"	
00000035	593.72491455	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 380 gpos: 1002,1603 hires:     1002,    1603 Source:0"	
00000036	593.76824951	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 374 gpos: 1002,1597 hires:     1002,    1597 Source:0"	
00000037	593.77282715	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 372 gpos: 1002,1595 hires:     1002,    1595 Source:0"	
00000038	593.78015137	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 370 gpos: 1002,1593 hires:     1002,    1593 Source:0"	
00000039	593.78826904	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 368 gpos: 1002,1591 hires:     1002,    1591 Source:0"	
00000040	593.79608154	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 365 gpos: 1002,1588 hires:     1002,    1588 Source:0"	
00000041	593.80401611	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 363 gpos: 1002,1586 hires:     1002,    1586 Source:0"	
00000042	593.81219482	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 361 gpos: 1002,1584 hires:     1002,    1584 Source:0"	
00000043	593.82006836	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  950, 359 gpos: 1002,1582 hires:     1002,    1582 Source:0"	
00000044	593.82812500	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  951, 356 gpos: 1003,1579 hires:     1003,    1579 Source:0"	
00000045	593.83624268	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  952, 349 gpos: 1004,1572 hires:     1004,    1572 Source:0"	
00000046	593.84417725	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  953, 341 gpos: 1005,1564 hires:     1005,    1564 Source:0"	
00000047	593.85217285	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  955, 330 gpos: 1007,1553 hires:     1007,    1553 Source:0"	
00000048	593.86022949	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  958, 315 gpos: 1010,1538 hires:     1010,    1538 Source:0"	
00000049	593.86828613	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  961, 289 gpos: 1013,1512 hires:     1013,    1512 Source:0"	
00000050	593.87615967	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  965, 247 gpos: 1017,1470 hires:     1017,    1470 Source:0"	
00000051	593.88415527	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  971, 179 gpos: 1023,1402 hires:     1023,    1402 Source:0"	
00000052	593.89215088	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  979, 113 gpos: 1031,1336 hires:     1031,    1336 Source:0"	
00000053	593.90020752	[3108] krita.tabletlog: "[       ] MouseMove        btn: 0 btns: 0 pos:  988,  44 gpos: 1040,1267 hires:     1040,    1267 Source:0"	
00000054	593.90820313	[3108] krita.tabletlog: "[       ] Leave            "	
00000055	595.00598145	[3108] krita.tabletlog: "[       ] FocusOut         "	
00000056	771.40014648	[6948] No "breeze" available.	
00000057	771.40020752	[6948] Set style "fusion"	
00000058	773.39758301	[6948]   Could not set current file 0 "brushes/oil_knife.png"	
00000059	773.39758301	[6948] krita.general: Bundle is broken. File "brushes/oil_knife.png" is missing	
00000060	773.39776611	[6948] krita.general: Due to missing files and wrong entries in the manifest,  "C:/Users/Virgile/AppData/Roaming/krita/bundles/RW.bundle"  will be recreated.	
00000061	773.40075684	[6948]   Could not set current file 0 "brushes/oil_knife.png"	
00000062	773.45129395	[6948] Could not remove "C:/Users/Virgile/AppData/Roaming/krita/bundles/RW.bundle" "Le processus ne peut pas accéder au fichier car ce fichier est utilisé par un autre processus."	
00000063	773.45141602	[6948] Could not copy the tmp file to the store "C:/Users/Virgile/AppData/Roaming/krita/bundles/RW.bundle" "C:/Users/Virgile/AppData/Roaming/krita/bundles/RW.bundle.tmp" true "Le fichier destination existe"	
00000064	773.45605469	[6948]   Could not set current file 0 "brushes/3-block-bristle1.png"	
00000065	773.45611572	[6948] krita.general: Bundle is broken. File "brushes/3-block-bristle1.png" is missing	
00000066	773.45758057	[6948] krita.general: Due to missing files and wrong entries in the manifest,  "C:/Users/Virgile/AppData/Roaming/krita/bundles/concept&illustration.bundle"  will be recreated.	
00000067	773.46252441	[6948]   Could not set current file 0 "brushes/3-block-bristle1.png"	
00000068	773.79547119	[6948] Could not remove "C:/Users/Virgile/AppData/Roaming/krita/bundles/concept&illustration.bundle" "Le processus ne peut pas accéder au fichier car ce fichier est utilisé par un autre processus."	
00000069	773.79559326	[6948] Could not copy the tmp file to the store "C:/Users/Virgile/AppData/Roaming/krita/bundles/concept&illustration.bundle" "C:/Users/Virgile/AppData/Roaming/krita/bundles/concept&illustration.bundle.tmp" true "Le fichier destination existe"	
00000070	777.32055664	[6948] QObject::startTimer: Timers cannot have negative intervals	
00000071	852.66400146	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000072	852.66412354	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000073	852.66412354	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000074	852.66424561	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000075	852.66424561	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000076	852.66424561	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000077	852.66430664	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000078	852.66442871	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000079	852.66442871	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000080	852.66448975	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000081	852.66455078	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000082	852.66455078	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000083	852.66461182	[12024] [12024:11620:0601/193912.645:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000084	1752.66552734	[12024] [12024:11620:0601/195412.646:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000085	1752.66552734	[12024] [12024:11620:0601/195412.646:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000086	1752.66552734	[12024] [12024:11620:0601/195412.646:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000087	1752.66552734	[12024] [12024:11620:0601/195412.646:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000088	1752.66564941	[12024] [12024:11620:0601/195412.646:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000089	1752.66564941	[12024] [12024:11620:0601/195412.646:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000090	1752.66564941	[12024] [12024:11620:0601/195412.646:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000091	1752.66564941	[12024] [12024:11620:0601/195412.646:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000092	1752.66589355	[12024] [12024:11620:0601/195412.646:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000093	1752.66589355	[12024] [12024:11620:0601/195412.647:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000094	1752.66589355	[12024] [12024:11620:0601/195412.647:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000095	1752.66589355	[12024] [12024:11620:0601/195412.647:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000096	1752.66613770	[12024] [12024:11620:0601/195412.647:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000097	1943.11254883	[6024] RegQueryValueEx returns a value of C:\Program Files\Google\Drive\googledrivesync.exe and buffer_length of 100	
00000098	1943.11254883	[6024]  	
00000099	1943.12207031	[6024] *** CGDContextMenu::initialize ***	
00000100	1943.12207031	[6024]  	
00000101	1943.12207031	[6024] *** CGDContextMenu::Initialize Num files selected: ***1	
00000102	1943.12207031	[6024]  	
00000103	1943.12231445	[6024] RetrivePathLocation Unable to query client for folder path: IPC error.	
00000104	1943.12231445	[6024]  	
00000105	1943.12255859	[6024] *** CGDContextMenu::QueryContextMenu ***0	
00000106	1943.12255859	[6024]  	
00000107	2280.15893555	[6024] RegQueryValueEx returns a value of C:\Program Files\Google\Drive\googledrivesync.exe and buffer_length of 100	
00000108	2280.15893555	[6024]  	
00000109	2280.15917969	[6024] *** CGDContextMenu::initialize ***	
00000110	2280.15917969	[6024]  	
00000111	2280.15942383	[6024] *** CGDContextMenu::Initialize Num files selected: ***1	
00000112	2280.15942383	[6024]  	
00000113	2280.15966797	[6024] RetrivePathLocation Unable to query client for folder path: IPC error.	
00000114	2280.15966797	[6024]  	
00000115	2280.15966797	[6024] *** CGDContextMenu::QueryContextMenu ***0	
00000116	2280.15966797	[6024]  	
00000117	2280.78613281	[6024] Unable to get NTFS id	
00000118	2280.79565430	[6024] Unable to get NTFS id	
00000119	2652.67993164	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000120	2652.68041992	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000121	2652.68090820	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000122	2652.68115234	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000123	2652.68139648	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000124	2652.68164063	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000125	2652.68188477	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000126	2652.68212891	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000127	2652.68212891	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000128	2652.68237305	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000129	2652.68261719	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000130	2652.68310547	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000131	2652.68334961	[12024] [12024:11620:0601/200912.660:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000132	3552.69628906	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000133	3552.69677734	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000134	3552.69677734	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000135	3552.69702148	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000136	3552.69702148	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000137	3552.69750977	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000138	3552.69750977	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000139	3552.69799805	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000140	3552.69799805	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000141	3552.69848633	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000142	3552.69848633	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000143	3552.69873047	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report	
00000144	3552.69873047	[12024] [12024:11620:0601/202412.676:ERROR:crash_report_database_win.cc(469)] failed to stat report

Comment 1 Tiar 2020-08-03 17:04:10 UTC

The log doesn't really seem useful... :(

Please check following things:
- in Configure krita -> Tablet Settings -> there should be a checkbox mentioning right-click and middle-click, please check it and restart Krita. See if it works better. If it doesn't, uncheck and restart Krita.
- standard tablet issues tips:
   - reinstall your tablet driver and restart your PC, see if it works,
   - switch to Windows Ink and *restart your PC*: https://docs.krita.org/en/contributors_manual/user_support.html#quick-solutions

If nothing else works, please contact Huion support, they might be able to help you with that.

Comment 2 virgilep 2020-08-04 08:06:34 UTC

Thanks.

I will contact Huion.

Comment 3 Bug Janitor Service 2020-08-05 04:33:16 UTC

Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.

Comment 4 virgilep 2020-08-05 07:59:52 UTC

Ok I will :)