Bug 420324

Summary: Unable to load featured apps or check for updates due to spurious network connectivity error
Product: [Applications] Discover Reporter: Nur Azhar <ssh.nur.azhar>
Component: discoverAssignee: Dan Leinir Turthra Jensen <leinir>
Status: RESOLVED DOWNSTREAM    
Severity: normal CC: aleixpol, enugazio, fabian, nate
Priority: VHI    
Version: 5.18.4   
Target Milestone: ---   
Platform: openSUSE   
OS: Linux   
Latest Commit: Version Fixed In:
Attachments: discovery unable to load

Description Nur Azhar 2020-04-20 02:07:51 UTC
Created attachment 127700 [details]
discovery unable to load

SUMMARY


STEPS TO REPRODUCE
1. open discovery
2. unable to load home though it's connected to the internet
3. see screenshot

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Nate Graham 2020-04-21 04:24:40 UTC
*** Bug 420346 has been marked as a duplicate of this bug. ***
Comment 2 Nate Graham 2020-04-21 04:33:54 UTC
I can reproduce this issue. :( plasma-nm is reporting that the network works fine. `pkcon` operations work. But Discover shows a network error on the featured apps page and does not load updates on the updates page.

All KDE stuff built from source on openSUSE Tumbleweed.
Comment 3 Fabian Vogt 2020-04-22 07:47:34 UTC
The root cause is that the main Tumbleweed repo is currently missing the "appdata" file with the appstream info (already being investigated).

This causes discover to create a search files transaction for all appstream lookups, which is for some reason slowing it down significantly, although it doesn't actually return any results.

Discover just shows the network connectivity error if there are no items on the "featured" page.