Bug 420277

Summary:	Opening and saving files does not work
Product:	[Applications] kdenlive	Reporter:	JR Oostra <pioo>
Component:	Documentation	Assignee:	Roger Morton <ttguy1>
Status:	RESOLVED UPSTREAM
Severity:	normal	CC:	fritzibaby
Priority:	NOR	Flags:	fritzibaby: timeline_corruption+
Version First Reported In:	19.12.3
Target Milestone:	---
Platform:	Mint (Ubuntu based)
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description JR Oostra 2020-04-18 22:41:37 UTC

SUMMARY
Opening and saving files does not work, also 'save as", no response at all.

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Linux Mint Mate, Linux (x86_64) release 5.3.0-46-generic
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 emohr 2020-04-19 17:25:10 UTC

Please try with the current Kdenlive AppImage version 19.12.3 to see if there are any packaging issues https://files.kde.org/kdenlive/release/ 

If the problem/issue doesn't occur when using the AppImage, then it's your configuration or packaging.

Comment 2 Bug Janitor Service 2020-05-04 04:33:11 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 JR Oostra 2020-05-04 10:42:11 UTC

(In reply to emohr from comment #1)
> Please try with the current Kdenlive AppImage version 19.12.3 to see if
> there are any packaging issues https://files.kde.org/kdenlive/release/ 
> 
> If the problem/issue doesn't occur when using the AppImage, then it's your
> configuration or packaging.

The problem doesn't occur when using AppImage, so it must be Mint Mate?
So where do I report this bug?
best, Jaap

Comment 4 emohr 2020-05-04 17:30:35 UTC

Thank you for the feedback and contribution. Glad to hear it works with the AppImage.

Please report the issue to the Mint packager.

We close this bug. If it still appears in the latest version, please feel free to re-open it and update the affected version number.