Bug 419701

Summary: Krita crash on Windows
Product: [Applications] krita Reporter: Erica <ericanormantaylor21>
Component: AnimationAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: ahab.greybeard, kde
Priority: NOR    
Version First Reported In: 4.2.9   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Erica 2020-04-06 01:24:47 UTC 
SUMMARY


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

================================================================================
SESSION: 04 Apr 2020 17:30:26 +0100. Executing C:\Program Files\Krita (x64)\bin\krita.exe

Krita Version: 4.2.9, Qt version compiled: 5.12.7, loaded: 5.12.7. Process ID: 11924
-- -- -- -- -- -- -- --
04 Apr 2020 18:25:49 +0100: Created image "Unnamed", 1080 * 1080 pixels, 100 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 2
04 Apr 2020 18:31:57 +0100: Importing image/jpeg to application/x-krita. Location: C:/Users/Erica/Downloads/an-in-n-out-burger-restaurant-at-7009-west-sunset-blvd-in-los-angeles-BCPPG4.jpg. Real location: C:/Users/Erica/Downloads/an-in-n-out-burger-restaurant-at-7009-west-sunset-blvd-in-los-angeles-BCPPG4.jpg. Batchmode: 0
04 Apr 2020 18:31:58 +0100: Loaded image from image/jpeg. Size: 1300 * 985 pixels, 1 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 2
04 Apr 2020 18:35:24 +0100: Importing image/jpeg to application/x-krita. Location: C:/Users/Erica/Pictures/an-in-n-out-burger-restaurant-at-7009-west-sunset-blvd-in-los-angeles-BCPPG4.jpg. Real location: C:/Users/Erica/Pictures/an-in-n-out-burger-restaurant-at-7009-west-sunset-blvd-in-los-angeles-BCPPG4.jpg. Batchmode: 0
04 Apr 2020 18:35:25 +0100: Loaded image from image/jpeg. Size: 459 * 742 pixels, 1 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 2
04 Apr 2020 18:38:25 +0100: Saving Document  as C:/Users/Erica/Pictures/hh.kra (mime: application/x-krita). 1080 * 1080 pixels, 3 layers.  101 frames, 24 framerate. Export configuration: No configuration
04 Apr 2020 18:38:25 +0100: Converting from application/x-krita to application/x-krita. Location: C:/Users/Erica/Pictures/hh.kra. Real location: C:/Users/Erica/Pictures/hh.kra. Batchmode: 0. Configuration: none
04 Apr 2020 18:38:26 +0100: Completed saving C:/Users/Erica/Pictures/hh.kra (mime: application/x-krita). Result: OK. Size: 48027. MD5 Hash: df2452d508132645d48d0cc4388a9762
04 Apr 2020 18:38:26 +0100: Saving Completed
04 Apr 2020 18:38:38 +0100: CLOSING SESSION
================================================================================
SESSION: 04 Apr 2020 18:39:26 +0100. Executing C:\Program Files\Krita (x64)\bin\krita.exe

Krita Version: 4.2.9, Qt version compiled: 5.12.7, loaded: 5.12.7. Process ID: 12068
-- -- -- -- -- -- -- --
04 Apr 2020 18:40:33 +0100: Importing application/x-krita to application/x-krita. Location: C:/Users/Erica/Pictures/hh.kra. Real location: C:/Users/Erica/Pictures/hh.kra. Batchmode: 0
04 Apr 2020 18:40:33 +0100: Loaded image from application/x-krita. Size: 1080 * 1080 pixels, 1.38889 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 3
04 Apr 2020 18:41:00 +0100: CLOSING SESSION
================================================================================
SESSION: 04 Apr 2020 18:43:26 +0100. Executing C:\Program Files\Krita (x64)\bin\krita.exe

Krita Version: 4.2.9, Qt version compiled: 5.12.7, loaded: 5.12.7. Process ID: 3028
-- -- -- -- -- -- -- --
04 Apr 2020 18:44:12 +0100: Created image "Unnamed", 1080 * 1080 pixels, 100 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 2
04 Apr 2020 18:46:21 +0100: Importing image/jpeg to application/x-krita. Location: C:/Users/Erica/Pictures/an-in-n-out-burger-restaurant-at-7009-west-sunset-blvd-in-los-angeles-BCPPG4.jpg. Real location: C:/Users/Erica/Pictures/an-in-n-out-burger-restaurant-at-7009-west-sunset-blvd-in-los-angeles-BCPPG4.jpg. Batchmode: 0
04 Apr 2020 18:46:22 +0100: Loaded image from image/jpeg. Size: 459 * 742 pixels, 1 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 2
04 Apr 2020 18:56:14 +0100: CLOSING SESSION
================================================================================
SESSION: 06 Apr 2020 01:48:00 +0100. Executing C:\Program Files\Krita (x64)\bin\krita.exe

Krita Version: 4.2.9, Qt version compiled: 5.12.7, loaded: 5.12.7. Process ID: 8224
-- -- -- -- -- -- -- --
06 Apr 2020 01:49:49 +0100: Created image "Unnamed", 1080 * 1080 pixels, 100 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 2
06 Apr 2020 01:52:25 +0100: CLOSING SESSION
================================================================================
SESSION: 06 Apr 2020 02:10:01 +0100. Executing C:\Program Files\Krita (x64)\bin\krita.exe

Krita Version: 4.2.9, Qt version compiled: 5.12.7, loaded: 5.12.7. Process ID: 6216
-- -- -- -- -- -- -- --
06 Apr 2020 02:14:35 +0100: Created image "Unnamed", 1080 * 1080 pixels, 100 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 2
Comment 1 Ahab Greybeard 2020-04-06 07:51:07 UTC 
What were you trying to do?
What did you do?
What went wrong for you?
Why do you think there is a bug?

A short but adequate Summary would be helpful.
Please fill in details in the Steps To Reproduce section and the Observed Results section (and the Expected Results section).
Until you do this with a good level of detail, nobody will be able to try to reproduce your problem.
Comment 2 Kai Uwe Broulik 2020-04-07 07:02:00 UTC 
Renaming title because it makes bugzilla layout explode
Comment 3 Bug Janitor Service 2020-04-22 04:33:10 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2020-05-07 04:33:15 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!