Bug 419210

Summary: When i start playing music, the music is unmuted, but when it get's to the next song it automatically mutes.
Product: [Applications] Elisa Reporter: Jesper <jesper>
Component: generalAssignee: Matthieu Gallien <matthieu_gallien>
Status: RESOLVED NOT A BUG    
Severity: major    
Priority: NOR    
Version First Reported In: 19.12.3   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Jesper 2020-03-25 07:44:36 UTC 
SUMMARY
When i start playing music, the music is unmuted, but when it get's to the next song it automatically mutes.

STEPS TO REPRODUCE
1. Open Elisa
2. Play a song
3. Wait or skip to the next song

OBSERVED RESULT
Mute


EXPECTED RESULT
unmuted

SOFTWARE/OS VERSIONS
Linux: Arch Linux 
KDE Plasma Version: 5.* 
KDE Frameworks Version: 5.67.0
Qt Version: 5.14.1

ADDITIONAL INFORMATION
Comment 1 Matthieu Gallien 2020-03-26 21:22:35 UTC 
Thanks for your report

We need more data to understand what happen.

Could you please reproduce this bugs and get the log of Elisa (for example on console) ?

We need the log with most debug outputs. You can set this by setting the following environment variable:
export QT_LOGGING_RULES="*elisa*=true"
Comment 2 Jesper 2020-03-28 15:07:57 UTC 
Apparently it was a pulse audio issue, when i was in a Microsoft Teams call, (uses skype to make calls)
Comment 3 Matthieu Gallien 2020-03-28 20:01:09 UTC 
(In reply to Jesper from comment #2)
> Apparently it was a pulse audio issue, when i was in a Microsoft Teams call,
> (uses skype to make calls)

Thanks for the reply.

Closing the bug