Bug 418207

Summary:	Cannot choose snap channels before installing
Product:	[Applications] Discover	Reporter:	Mohan <mohan.ram>
Component:	Snap Backend	Assignee:	Dan Leinir Turthra Jensen <leinir>
Status:	RESOLVED FIXED
Severity:	normal	CC:	aleixpol, bugseforuns, ianp, nate, soumyadeepghosh2004
Priority:	NOR
Version:	5.18.1
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Mohan 2020-02-26 00:53:31 UTC

SUMMARY
Not able to view snap channels. For example Firefox has 3 snap channels, Stable, ESR, and Beta. I am not able to see choose these in KDE Discover. I have test this on Kubuntu 19.10 with KDE 5.18.1 (via backport ppa) as well latest build of KDE Neon stable edition.

STEPS TO REPRODUCE
1. Open Discover
2. Search and find Firefox Snap application
3. See if you can view different channels (Beta, ESR, Stable)

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Kubuntu 19.10
(available in About System)
KDE Plasma Version: 5.18.2
KDE Frameworks Version: 5.67.0
Qt Version: 5.12.4

ADDITIONAL INFORMATION

Comment 1 ianp 2020-04-17 15:12:10 UTC

I get this with Inkscape. The Snap is 0.92 And I need the release candidate Inkscape 1.0 rc1 on --candidate. But there is no chance to choose a channel. 
(Also on 19.10)

Comment 2 Aleix Pol 2020-12-01 19:56:04 UTC

As is, the channels button only appears after installing the application.
The workflow would be to install it then choose a channel.

Can you check if it's the case for you? if so we could consider changing our workflow if it's not what you'd expect but I'd like to know if everything works otherwise.

Comment 3 Aleix Pol 2021-01-14 19:26:47 UTC

Ping?

Comment 4 ianp 2021-01-14 19:58:08 UTC

@Aleix Yes. It does show the channels AFTER installation in the case of Inkscape.
  
This is unexpected behaviour as there is no indication that the channels option will appear! Expect more questions from people who spent a long time searching for the version choice if it remains. I suggest to add a label to inform users.

It's also not clear why the installation must be done twice? To my user logic, the Channels button could be available always. This would prevent users searching a long time. And let them install it only once.

Comment 5 Bug Janitor Service 2021-01-29 04:33:14 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 6 Christoph Feck 2021-02-08 20:09:56 UTC

New information was added; changing status for inspection.

Comment 7 Soumyadeep Ghosh 2024-09-23 20:39:38 UTC

Fixed with this MR

https://invent.kde.org/plasma/discover/-/merge_requests/851