Bug 417733

Summary:	Sound doesn't work in KAlarm
Product:	[Applications] kalarm	Reporter:	gregor <gregor.gorjan>
Component:	sound	Assignee:	David Jarvie <djarvie>
Status:	RESOLVED FIXED
Severity:	normal
Priority:	NOR
Version First Reported In:	2.11.16
Target Milestone:	---
Platform:	Kubuntu
OS:	Linux
Latest Commit:	https://invent.kde.org/pim/kalarm/-/commit/dd4bab1a3642c0ec860ffada450d4d41dd85080f	Version Fixed/Implemented In:	24.02.1
Sentry Crash Report:

Description gregor 2020-02-16 09:20:51 UTC

SUMMARY


STEPS TO REPRODUCE
1. Set sound alarm at specific time.
2. Sound doesn't play.
3. 

OBSERVED RESULT
The alarm is not working. The sound doesn't play. 

EXPECTED RESULT
Sound alarm (file) should play at specified time.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Kubuntu 18.04.4 LTS / 2.11.16-5
(available in About System)
KDE Plasma Version: 5.12.9
KDE Frameworks Version: 5.44.0
Qt Version: 5.9.5

ADDITIONAL INFORMATION
I tried with .mp3 files and .ogg files. Both of which the application says it supports. 
KDE forums suggested installing libphonon4qt5-4 package which i did along with various gstreamer ones (as suggested by an "Ask Ubuntu" answer). 
If kalarm package needs additional dependencies they should get added upon install or it should at least be suggested to install them.

Comment 1 David Jarvie 2020-02-17 17:36:33 UTC

Did sound work after installing the extra packages?

Comment 2 gregor 2020-02-17 18:37:24 UTC

Sound (.ogg or .mp3 files) does not work even after installing additional packages. 

Additionally i found out that there is no way to spread the columns so you can never see the whole time. But that is another issue and i am not sure if this was done on purpose or not.

Comment 3 David Jarvie 2020-02-17 23:42:11 UTC

Thanks for that information.

Note that package dependencies are the responsibility of distributions, so you should report any missing dependent packages to Kubuntu.

The issue about the time column not being wide enough to display the whole time has been fixed in KAlarm version 2.12.0 (KDE Applications 18.08).

Comment 4 David Jarvie 2020-05-18 18:12:52 UTC

Sound alarms work on my Neon system (which is an Ubuntu derivative, as is Kubuntu). I have the following phonon packages installed:

libphonon4qt5-4
libphonon4qt5-bin
libphonon4qt5experimental4
phonon4qt5
phonon4qt5-backend-vlc

If your system is missing any of these, try installing them and see if it makes a difference.

Just to be sure, can you confirm that sound works on your system when using other applications?

Comment 5 David Jarvie 2024-02-25 15:40:24 UTC

Phonon has now been replaced with libcanberra for playing sound files. This should hopefully be more reliable and resolve this issue.

This fix will be in KAlarm version 3.7.1, which will be released in KDE Gear 24.02.1 (commit dd4bab1a3642c0ec860ffada450d4d41dd85080f).

Unfortunately, because the final Qt5 based KDE Gear release (23.08.5) has now been issued, this fix will not be available for Qt5 based versions of KAlarm.