Bug 415720

Summary:	switches to pan tool randomly and gets constantly stuck holding the canvas, the only way to exit it is to click another tool.
Product:	[Applications] krita	Reporter:	Suzan <z.maszewska>
Component:	Tools/Move	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED FIXED
Severity:	normal	CC:	2vampirelover2, halla, tamtamy.tymona
Priority:	NOR
Version First Reported In:	4.2.8
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	video of the pan tool bug system info for bug reports

Description Suzan 2019-12-30 22:11:06 UTC

SUMMARY
switches to pan tool randomly and gets constatly stuck holding the canvas, the only way to exit it is to click another tool.

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
I'm using a huion tablet (new 1060 plus) with the latest drivers but it doesn't seem to be the tablet's fault, since it also happens when i'm using a mouse. I have to manually switch to other tools since the shortcuts for the pan tool don't work while it's stuck (both on my laptop's keyboard and tablet).
I attached a video where I tried to show the bug occuring. It switched and was stuck holding the canvas (I wasn't pressing anything), then I tried to turn it off by pressing shortcuts but it didn't do anything. I switched it but then it was stuck again and this time I couldn't hold the canvas and then it got stuck holding the canvas again.

Comment 1 Suzan 2019-12-30 22:23:42 UTC

Created attachment 124795 [details]
video of the pan tool bug

Comment 2 Tiar 2019-12-31 13:01:19 UTC

Please include the output of Help -> Show system information for bug reports.

Did you change default shortcuts?

Comment 3 Suzan 2020-01-01 14:09:34 UTC

(In reply to Tymond from comment #2)
> Please include the output of Help -> Show system information for bug reports.
> 
> Did you change default shortcuts?

should i include all logs or just the ones when the bug occured?

some, not all. I didn't change the pan tool shortcut

Comment 4 Bug Janitor Service 2020-01-02 04:33:11 UTC

Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.

Comment 5 Halla Rempt 2020-01-03 14:10:27 UTC

All the logs, please.

Comment 6 Suzan 2020-01-03 22:36:52 UTC

Created attachment 124885 [details]
system info for bug reports

Comment 7 Halla Rempt 2020-05-06 14:41:45 UTC

Thanks. That doesn't show anything particularly strange. 

Could you check whether you still experience the issue with the latest beta (https://download.kde.org/unstable/krita/4.3.0-beta1/) and with a clean Krita config (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration)

Comment 8 Suzan 2020-05-13 08:05:10 UTC

(In reply to Boudewijn Rempt from comment #7)
> Thanks. That doesn't show anything particularly strange. 
> 
> Could you check whether you still experience the issue with the latest beta
> (https://download.kde.org/unstable/krita/4.3.0-beta1/) and with a clean
> Krita config
> (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration)

everything seems to be working fine now, thank you!