Bug 414243

Summary:	Personal Shortcuts Broken on New Version
Product:	[Applications] krita	Reporter:	lozmacdesigns
Component:	Shortcuts and Canvas Input Settings	Assignee:	Krita Bugs <krita-bugs-null>
Status:	REPORTED ---
Severity:	normal	CC:	ghevan, halla, plaskowski.stanislas
Priority:	NOR	Keywords:	triaged
Version First Reported In:	4.2.7.1
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	attachment-6953-0.html

Description lozmacdesigns 2019-11-17 19:15:54 UTC

SUMMARY
All shortcuts created personally have been repeatedly overwritten or deleted. I have spent ages setting, resetting and setting again today my prefered shortcuts. Update appears to have broken this. My saved profiles still exist, but certain personalised shortcuts have been removed from them. Some of my shortcuts are unique (not conflicting with any other keys) a few I have had the conflict warning for and overwrote the conflict.  Does not seem to matter, So far I have found the shortcuts disappear randomly during program use and upon reboot of program. It's, in short, a bit of a nightmare when I am trying to work on a time-sensitive project. 

STEPS TO REPRODUCE
1. Make personalised shortcut profile using non conflicting or conflicting buttons, making sure to correct conflicts as you go. EG: change brush size reduce to "." and increase to "/" making sure to change brush favourites to "shift & ," and "shift & ." for previous favourite & next favourite
2. save and apply
3. work as normal and notice them randomly dissapear. Repeat process untill sad inside. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 vanyossi 2020-01-05 21:50:33 UTC

Hi, could you check your personalized shortcuts are indeed inside <youShortcutsFileName>.shortcuts inside <krita config folder>/shortcuts ?

bug 415906 describes something similar but the shortcuts does not dissapear mid session.

Comment 2 lozmacdesigns 2020-01-05 22:01:15 UTC

Created attachment 124915 [details]
attachment-6953-0.html

I have copies of the shortcuts (named various things like V1, V2 etc as an attempt to fix the issue) in various places. Krita doesn’t want you to save in the main c drive location (program files) during use, so initially all my shortcuts were saved in the App Data/Roaming location.

I now have ended up trying to have them in the  shortcuts folder in roaming and have on exit even copied them over manually to the main program file location. Nothing helps. Currently downgraded (4.1.7) and the old version is stable (does not do this).

________________________________
From: vanyossi <bugzilla_noreply@kde.org>
Sent: Sunday, January 5, 2020 9:50:33 PM
To: lozmacdesigns@hotmail.com <lozmacdesigns@hotmail.com>
Subject: [krita] [Bug 414243] Personal Shortcuts Broken on New Version

https://bugs.kde.org/show_bug.cgi?id=414243

vanyossi <ghevan@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REPORTED                    |NEEDSINFO
                 CC|                            |ghevan@gmail.com
         Resolution|---                         |WAITINGFORINFO

--- Comment #1 from vanyossi <ghevan@gmail.com> ---
Hi, could you check your personalized shortcuts are indeed inside
<youShortcutsFileName>.shortcuts inside <krita config folder>/shortcuts ?

bug 415906 describes something similar but the shortcuts does not dissapear mid
session.

--
You are receiving this mail because:
You reported the bug.

Comment 3 Bug Janitor Service 2020-01-06 04:33:09 UTC

Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.

Comment 4 plaskowski.stanislas 2022-10-31 04:21:28 UTC

> So far I have found the shortcuts disappear randomly during program use and upon reboot of program.

I can confirm this on windows 10 kdenlive 22.8.2. Shortcut just randomly disappear overtime. Added shortcut, edit-duration ctrl+d, remove space shift+del and shift+d. However for unknown reason the edit duration shortcut reappear at some point.