Bug 413817

Summary:	sound notification problem with slack
Product:	[Plasma] plasma-browser-integration	Reporter:	Quentin Manfroi <xp-1000>
Component:	Firefox	Assignee:	Kai Uwe Broulik <kde>
Status:	RESOLVED DUPLICATE
Severity:	normal
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Quentin Manfroi 2019-11-04 19:25:13 UTC

hello,

since few time (1-2 months I think) I have a very strange bug where slack sound notification is "muted" on my system (the visual notification appears but no sounds).

After some investigations I successfully isolated the cause of the problem:
  - with my current firefox profile but with plasma integration extension disabled, sound works on slack notification.
  - with a fresh firefox profile but with plasma intergration installed and enabled, sound does not work on slack notification.

STEPS TO REPRODUCE
1. Run a fresh firefox profile
2. Install plasma integration extension and restart firefox
3. Connect to slack and go to preferences > notifications
4. Click on different sound to generate a notification

OBSERVED RESULT
visual notification appears (bubble info) but no sound at all


EXPECTED RESULT
the

SOFTWARE/OS VERSIONS
Linux: 5.3.8-arch1-1
KDE Plasma Version: 5.17.2-1
KDE Frameworks Version: 5.63.0
Qt Version: 5.13.2
Firefox: 70.0.1
Plasma integration extension: 1.6.1

ADDITIONAL INFORMATION
while the last version of firefox extension seems prior to when the bug appears (little more than one month I think) and the last version of plasma I think this is due to a recent change on plasma desktop environment and especially the new notification system appeared in 5.16 version.

I am available to make any tests or feedback. Thanks.

Comment 1 Quentin Manfroi 2019-11-04 19:29:18 UTC

Sorry I need to add:
- I tested the last extension version https://github.com/KDE/plasma-browser-integration/releases/tag/v5.17.2 with the same result
- if you sent a real message on slack you will get the visual notifciation box AND the sound but if you test from preference changing sound you will only get the sound (if it works obviously)

Comment 2 Kai Uwe Broulik 2019-11-07 10:26:35 UTC


*** This bug has been marked as a duplicate of bug 411742 ***