Bug 413749

Summary:	just a simple crash after painting for more than 30 minutes
Product:	[Applications] krita	Reporter:	suejean <purpleddimonds>
Component:	Usability	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	tamtamy.tymona
Priority:	NOR
Version First Reported In:	4.2.7.1
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description suejean 2019-11-02 15:10:34 UTC

SUMMARY
whenever I am working for more than half an hour, Krita crashes. it says the programs aren't responding. of course, when it finishes crashing, it just resets and all I have to do is to start the program and everything is fine. minus my most recent saves being gone, causing me to have to redo a lot of work. 

STEPS TO REPRODUCE
1. draw for more than 30 minutes
2. Krita crashes and loses a few saves/progress 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Tiar 2019-11-02 15:13:05 UTC

Please follow the instruction here: https://docs.krita.org/en/reference_manual/dr_minw_debugger.html to get  a crash log and attach the crash log to this bug report. It will tell us why it crashes on your system so we'll be able to fix it.

Comment 2 Bug Janitor Service 2019-11-17 04:33:08 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2019-12-02 04:33:08 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!