Bug 413346

Summary:	Users have no way to flag issues affecting them
Product:	[Websites] bugs.kde.org	Reporter:	Philippe Cloutier <chealer>
Component:	general	Assignee:	Unknown <null>
Status:	CLOSED UPSTREAM
Severity:	normal	CC:	nate, sheedy
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Philippe Cloutier 2019-10-23 01:38:09 UTC

Using KDE means dealing with lots of issues. Over the years, I've flagged 95 issues which must have affected me at the time I voted for them, by casting a vote for them. It is often useful for a user to see a list of issues affecting him, in order to compare products, to determine if a product can be recommended, or just to find a ticket when he remembers having seen an issue reported before.

Unfortunately, bugs.kde.org does not really allow that. Voting can somewhat play that role, but:
1. All products only allow a limited number of votes, so a user cannot flag as many issues as needed.
2. Voting has a meaning and should not be used only for the purpose of flagging an issue.
3. Some products do not even allow voting.

Please provide a way for users to flag any ticket affecting them, and a page listing such flagged tickets. The page could be named "Issues affecting me". "My Bugs" should probably be renamed "Issues I reported" to avoid confusion.

One extra benefit of such an addition is to allow reporting how many users are affected by an issue and who they are. However, privacy must be considered here - perhaps users should be given the choice to publish the issues affecting them or not.

Comment 1 Nate Graham 2019-10-27 23:17:26 UTC

You can CC yourself on issues you care about and do a search for issues you're CCd on. Adding a link to the bugs you're CCd on to the home page would probably suffice to implement the requested feature.

> "My Bugs" should probably be renamed "Issues I reported" to avoid confusion.

The home page already has a link to this called "Open bugs reported by me". That's pretty clear.

Comment 2 Philippe Cloutier 2019-11-02 00:26:17 UTC

Hi Nate,

(In reply to Nate Graham from comment #1)
> You can CC yourself on issues you care about and do a search for issues
> you're CCd on.

Sorry, I forgot to mention that, but that is indeed an important workaround. Thanks


> Adding a link to the bugs you're CCd on to the home page
> would probably suffice to implement the requested feature.

Unfortunately not really. This is a request to list *all issues* affecting oneself, and *only these*. As an issue triager, what you're suggesting would show lots of "false positives" for me.


> > "My Bugs" should probably be renamed "Issues I reported" to avoid confusion.
> 
> The home page already has a link to this called "Open bugs reported by me".
> That's pretty clear.

This is not about providing a clear link to "My Bugs". This rename is about preventing *confusion* between "My Bugs" and the page requested. If there's a link called "My Bugs" and another one called "My Issues" next to it, users will wonder which one to use. Naming one "Issues affecting me" reduces confusion, but to minimize it "My Bugs" should also be clarified.

Comment 3 Nate Graham 2022-09-02 17:32:35 UTC

Ultimately Bugzilla itself doesn't have a feature to let users mark themselves as "I'm interested in this bug". You can run a search for issues you've opened, CCd yourself on, or voted on, but if that's not precise enough, I think the best you can do is to literally to have a big dumb text file on your computer containing a list of the Bugzilla tickets you're affected by. I did this for many years and it worked fine.

If that's not good enough for you, then you'd need to request the feature you have in mind upstream in Bugzilla itself.