Bug 412744

Summary:	Cannot add printer: Failed to get a list of devices: 'Forbidden'
Product:	[Frameworks and Libraries] print-manager	Reporter:	Greta Watson <greta_watson>
Component:	general	Assignee:	Daniel Nicoletti <dantti12>
Status:	RESOLVED DOWNSTREAM
Severity:	normal	CC:	nate
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Fedora RPMs
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Greta Watson 2019-10-09 01:27:42 UTC

SUMMARY

kde-add-printer on Fedora 30 fails with "Forbidden" message

STEPS TO REPRODUCE
1. on the command line, type in kde-add-printer --add-printer
2. A window pops up with the message that something is forbidden
3. Looking in .xsession-erros, one sees that kde-add-printer fails to find 
libkdeinit5_kde-add-printer.
OBSERVED RESULT
No added printer

EXPECTED RESULT
Printer added

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Fedora linux 30 running KDE Plasma 5.15.5-1 as far as I can tell.  What is "About System" and where can I find it?
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Nate Graham 2019-10-09 20:04:10 UTC

Does `kde-add-printer` work if you run it manually on the command line?

Comment 2 Greta Watson 2019-10-09 20:12:26 UTC

No, it does not work from the command line.  It also does not work from the printing gui in the system settings.  Same result for both.

Comment 3 Nate Graham 2019-10-09 20:14:19 UTC

Thanks for the information. That means this a packaging bug in Fedora. Please report it to them here: https://bugzilla.redhat.com/enter_bug.cgi

Thanks!