Bug 412146

Summary:	Notification about a failed mount is incorrect
Product:	[Plasma] plasmashell	Reporter:	Brennan Kinney <polarathene-signup>
Component:	Notifications	Assignee:	Kai Uwe Broulik <kde>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	kdelibs-bugs, nate, plasma-bugs, polarathene-signup
Priority:	NOR
Version:	5.16.4
Target Milestone:	1.0
Platform:	Manjaro
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Brennan Kinney 2019-09-21 05:24:23 UTC

SUMMARY

When accessing a USB stick formatted with exfat(in a dirty state) via dolphin, the mount fails with a timeout error in Dolphin error dialog/status. When mounting via terminal, the error states the filesystem was not cleanly unmounted.

At the same time, a notification on the panel pops up that claims "unauthorized access", but exfat does not have permissions and this is not the actual error. That is misleading to the user.


STEPS TO REPRODUCE
1. Plug in USB with exfat partition in a dirty state.
2. Access it via Dolphin.
3. Timeout triggers a notification about a lack of permissions while Dolphin's error conveys different information.

OBSERVED RESULT

Inconsistent errors between Dolphin and the notification panel. Notification panel also is incorrect about the cause.


EXPECTED RESULT

Consistency, or at least the notification not claiming it's an authorization/permissions problem.


SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Manjaro KDE (up to date), Kernel 4.19.69-1-MANJARO
KDE Plasma Version: 5.16.4
KDE Frameworks Version: 5.61.0
Qt Version: 5.13.0

Comment 1 Nate Graham 2022-06-25 20:18:56 UTC

A lot has changed since this bug was filed. Is it still reproducible for you in Plasma 5.24 (the latest LTS version) or 5.25 (the latest version, period)?

Comment 2 Bug Janitor Service 2022-07-10 04:37:19 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2022-07-25 04:36:53 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!