| Summary: | KMail hangs when retreiving messages, then crashes on "Quit" | ||
|---|---|---|---|
| Product: | [Applications] kmail2 | Reporter: | Jason Franklin <jason.franklin> |
| Component: | general | Assignee: | kdepim bugs <kdepim-bugs> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | crash | CC: | aleprezio2, halla, jason.franklin |
| Priority: | NOR | Keywords: | drkonqi |
| Version: | 5.9.3 | ||
| Target Milestone: | --- | ||
| Platform: | Debian stable | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: |
New crash information added by DrKonqi
New crash information added by DrKonqi New crash information added by DrKonqi |
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Description
Jason Franklin
2019-08-12 13:20:07 UTC
Created attachment 122084 [details]
New crash information added by DrKonqi
kmail (5.9.3) using Qt 5.11.3
- What I was doing when the application crashed:
This is the same as my earlier report. I was reading email from my linked Gmail account, and KMail
stopped in the middle of retreiving messages.
- Unusual behavior I noticed:
KMail showed a message that it was retreiving messages and then did nothing. With File >Quit
KMail generated a crash report.
- Custom settings of the application:
Encrypted/signed email for most communication and a local mail setup that stores most of my
deleted/archived email.
-- Backtrace (Reduced):
#6 0x00007f5d5d95ecd4 in QWebEngineView::page() const () from /lib/x86_64-linux-gnu/libQt5WebEngineWidgets.so.5
#7 0x00007f5d5d95edf1 in QWebEngineView::setHtml(QString const&, QUrl const&) () from /lib/x86_64-linux-gnu/libQt5WebEngineWidgets.so.5
#8 0x00007f5d60ff9dcf in MessageViewer::ViewerPrivate::displaySplashPage (this=0x56325c318750, templateName=..., data=..., domain=...) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qchar.h:88
#9 0x00007f5d60ffa21f in MessageViewer::ViewerPrivate::displaySplashPage (this=0x56325c318750, message=...) at ./messageviewer/src/viewer/viewer_p.cpp:839
#10 0x00007f5d60ffdb53 in MessageViewer::ViewerPrivate::itemFetchResult (this=0x56325c318750, job=<optimized out>) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qchar.h:88
Created attachment 122162 [details]
New crash information added by DrKonqi
kmail (5.10.3) using Qt 5.12.2
KMail could not show the message contents, and on quit, it crashed.
-- Backtrace (Reduced):
#6 0x00007f5b33933e34 in QWebEngineView::page() const () at /lib/x86_64-linux-gnu/libQt5WebEngineWidgets.so.5
#7 0x00007f5b33933f51 in QWebEngineView::setHtml(QString const&, QUrl const&) () at /lib/x86_64-linux-gnu/libQt5WebEngineWidgets.so.5
#8 0x00007f5b370cc7cf in MessageViewer::ViewerPrivate::displaySplashPage(QString const&, QHash<QString, QVariant> const&, QByteArray const&) () at /lib/x86_64-linux-gnu/libKF5MessageViewer.so.5abi5
#9 0x00007f5b370ccc0f in MessageViewer::ViewerPrivate::displaySplashPage(QString const&) () at /lib/x86_64-linux-gnu/libKF5MessageViewer.so.5abi5
#10 0x00007f5b370d04c3 in MessageViewer::ViewerPrivate::itemFetchResult(KJob*) () at /lib/x86_64-linux-gnu/libKF5MessageViewer.so.5abi5
Created attachment 133917 [details]
New crash information added by DrKonqi
kmail (5.11.3) using Qt 5.13.2
- What I was doing when the application crashed:
same as OP: i clicked "retrive messages" and then i aborted the fetch, quit the app and it crashed.
-- Backtrace (Reduced):
#4 0x00007f7b3d4d0584 in QWebEngineView::page() const () from /lib64/libQt5WebEngineWidgets.so.5
#5 0x00007f7b3d4d06b2 in QWebEngineView::setHtml(QString const&, QUrl const&) () from /lib64/libQt5WebEngineWidgets.so.5
#6 0x00007f7b40ab02c2 in MessageViewer::ViewerPrivate::displaySplashPage(QString const&, QHash<QString, QVariant> const&, QByteArray const&) () from /lib64/libKF5MessageViewer.so.5
#7 0x00007f7b42f53229 in KMReaderWin::displaySplashPage(QString const&, QHash<QString, QVariant> const&) () from /lib64/libkmailprivate.so.5
#8 0x00007f7b42f546ec in KMReaderWin::displayResourceOfflinePage() () from /lib64/libkmailprivate.so.5
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version? If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you! Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! |