Bug 410079

Summary:	All brushes cant be used on surface Pro 3 dotted lines
Product:	[Applications] krita	Reporter:	jonymayrobinson
Component:	Usability	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	ghevan, halla
Priority:	NOR
Version First Reported In:	4.2.3
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	this is what i get with every brush, since i updated to the latest version of krita

Description jonymayrobinson 2019-07-21 18:12:18 UTC

Created attachment 121665 [details]
this is what i get with every brush, since i updated to the latest version of krita

SUMMARY

Since I have updated Krita I get dotted lines instead of brushstrokes. On all other drawing apps on my surface pro 3 my pen works just fine, so I assume its an issue with Krita?

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

https://www.reddit.com/r/krita/comments/cf1xun/help_new_tablet_krita_registering_pressure/

Comment 1 vanyossi 2019-07-22 01:50:20 UTC

There are a couple of things you can try:

Check tablet driver is correctly installed, and configured properly for krita: check the quick solutions page for this https://docs.krita.org/en/contributors_manual/user_support.html#quick-solutions

Another thing to try is to reset krita configuration (this is not deleted or modified between installs): https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration

aside from that could you give us more ino on your tablet model/driver?

Comment 2 Halla Rempt 2019-07-26 07:18:14 UTC

Okay, I'm home now, so I could test with my own surface pro 3. I wiped it clean, installed all Windows updates and then Krita. I had to switch manually to Windows Ink in Krita's settigns, but after that, everything worked. This means that there's something wrong with your surface, either the state of its drivers, windows updates or something broke in Krita's settings. Ivan has already mentioned how to reset the configuration.