Bug 409755

Summary: Opening Pop-up Palette crashes Krita on all versions after 4.1.7 on an old machine
Product: [Applications] krita Reporter: Asdasfa <asdasfa9001>
Component: GeneralAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED DUPLICATE    
Severity: crash CC: halla
Priority: NOR    
Version: 4.2.2   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed In:
Attachments: Crash log.

Description Asdasfa 2019-07-12 21:20:00 UTC
Created attachment 121484 [details]
Crash log.

SUMMARY

Opening the pop-up palette by a right-click crashes the app. Last known version to work is 4.1.7.
This is on the 32-bit Windows package.
Anyway, the machine is an Intel laptop with iGPU specs:
Renderer:  "Mobile Intel(R) 4 Series Express Chipset Family" 
OpenGL Version:  "2.1.0 - Build 8.15.10.2302"

Obviously, this thing is really old, so I'm not expecting anymore updates. Still would be nice if it got fixed.
4.1.7 is still quite usable with only occasional crashes from closing/switching tabs or files. Most likely a sign of the aging processor though.
Comment 1 Halla Rempt 2019-07-13 08:54:56 UTC
I would have said, try the latest nightly build, which has a workaround for the problem that Qt really, really wants a working opengl or d3d driver, but that's only available for 64 bits windows. You'll have to wait until we release 4.2.3 which has that workaround, but whether it will work on a machine as old as yours is anybodies guess.

As you can see from the backtrace, there is no Krita code involved in this at all: it's all in the Intel GPU driver, and old Intel GPU drivers are really bad. The reason 4.1.7 works is that it is built against Qt 5.9, which did not have as hard a dependency on OpenGL/D3D as Qt 5.12, which is the current long-term-support version of that development framework.

*** This bug has been marked as a duplicate of bug 408872 ***