Bug 409433

Summary: Canon LIDE 30 scanner doesn't scan anymore
Product: [Applications] Skanlite Reporter: Alexander Neundorf <neundorf>
Component: generalAssignee: Kåre Särs <kare.sars>
Status: RESOLVED UPSTREAM    
Severity: normal    
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: openSUSE   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Alexander Neundorf 2019-07-02 20:48:44 UTC 
SUMMARY

Until not too long ago my Canon LIDE 30 scanner worked with the KDE scanning applications, e.g. Skanlite.
Since some time, I think since I upgraded my distro to OpenSUSE 15.0 it works only very rarely.
I have to plug it in and out and in again, and sometimes it does scan.
Otherwise it moves a bit, and afterwards it only produces black images without actually doing anything.

Using "SimpleScan" it works a bit more often than using Skanlite, but also only sporadically.

I tried the commercial VueScan application, and using this scanning works.

I know this is probably not Skanlite's fault, but I have no idea in which part of the software stack I have to start searching the problem.

Since it worked earlier, I'd hope I could figure out what changes made it not work anymore.

Can you give me some pointers ?

Thanks
Alex
Comment 1 Kåre Särs 2019-07-10 18:12:53 UTC 
Hi,

Sorry for the late answer.

This is with, I would estimate, 99% probability a bug in the sane-backend.

This is the address to report issues:
https://gitlab.com/sane-project/backends/issues

Thanks for the report,
   Kåre