Bug 409322

Summary:	4.2.2 Suddenly it was impossible to create new files or open them. When operating these times, the form did not respond and flipped back. There are also brush renames that cannot be entered into Chinese.
Product:	[Applications] krita	Reporter:	sothao <366995685>
Component:	Usability	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	critical	CC:	halla
Priority:	NOR
Version First Reported In:	4.2.2
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description sothao 2019-06-30 02:45:20 UTC

SUMMARY


STEPS TO REPRODUCE
1. Reloading after unloading
2. Delete old user files
3. Install old version 4.2.1

OBSERVED RESULT
4.2.2 Unusable
4.2.1 can be used
EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: win10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Halla Rempt 2019-07-01 08:06:03 UTC

Hi,

I'm afraid that I haven't got enough information to figure out what the issue is. 
* Do you have an example of a file that Krita 4.2.2 cannot open? 
* Could perhaps attach the krita.log file that you can find in the local appdata folder
* Maybe you could make a screen recording so we can see what's up?

Comment 2 Bug Janitor Service 2019-07-16 04:33:12 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2019-07-31 04:33:14 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!