Bug 408538

Summary:	Special characters are not displayed properly
Product:	[Applications] okular	Reporter:	Godrod <cocof35serveur>
Component:	PDF backend	Assignee:	Okular developers <okular-devel>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	aacid, aristsakas, cocof35serveur, nate, windows-bugs-null, wodsfort
Priority:	NOR
Version First Reported In:	1.7.2
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	This shows the missing characters PDF file

Description Godrod 2019-06-10 15:38:51 UTC

Created attachment 120758 [details]
This shows the missing characters

This bug has been found on Windows. I do not know if it exists on different platforms. 

I attached a screenshot of the bug. On the left we can see SumatraPDF printing characters properly and on the right is okular printing random characters.

I used the following version of okular: https://binary-factory.kde.org/job/Okular_Nightly_win64/36/

Comment 1 Albert Astals Cid 2019-06-10 15:56:24 UTC

ew're going to need the pdf file

Comment 2 Godrod 2019-06-10 16:08:47 UTC

Created attachment 120759 [details]
PDF file

Comment 3 Albert Astals Cid 2019-06-10 16:13:32 UTC

Works fine here on linux, i guess the problem is with poppler not being great on Windows. poppler on linux uses fontconfig to find fonts not embedded in the file.

Poppler on widnows uses some hardcoded paths if i remember, so that's clear not enough here.

Adding the KDE Windows people here in case they find time to investigate this.

Comment 4 aristsakas 2025-06-23 19:51:00 UTC

I can't reproduce the bug in Windows with Okular 23.08.1. Please try to upgrade your Okular to the latest stable version available for Windows. If the bug is still there feel free to reopen the bug

Comment 5 Wodsfort 2025-06-24 11:40:27 UTC

(In reply to aristsakas from comment #4)
> I can't reproduce the bug in Windows with Okular 23.08.1. Please try to
> upgrade your Okular to the latest stable version available for Windows. If
> the bug is still there feel free to reopen the bug

I newest version i cannot say,too

Comment 6 Bug Janitor Service 2025-07-09 03:48:18 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 7 Bug Janitor Service 2025-07-24 03:46:49 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.